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Luton Post Office

2.0
(141 reviews)

Business Details

61-63 The Mall, Luton, LUT
LU1 2TF, United Kingdom
+44 3457 223344

About

Post OfficeBankBusiness Banking Services

Location

Luton Post Office
61-63 The Mall, Luton, LUT
LU1 2TF, United Kingdom

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Products & Services

2 lists · 9 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

DPD

2 items

Drop off your pre-paid DPD parcel or return at this branch. Max 20kg

📦DPD Click & Collect

Collect items ordered online and delivered by DPD from this branch

Reviews

2.0
141 reviews
5 stars
24
4 stars
10
3 stars
5
2 stars
6
1 star
96
  • RB
    Rick Burlingham
    Apr 15, 2024
    1.0
    Awful service as always, staff extremely rude
  • KD
    Kelly Dodson
    Aug 9, 2023
    4.0
    I'm giving four stars purely for the poor lass who was running things by herself She was running back and forth between the post office counter and the self service machines which refused to work properly and were not helped by us dumb customers who couldn't figure out how to work the machines. She looked so stressed yet she maintained her professionalism. When I was leaving, a fight in the counter queue was occurring due to the length of the wait and customers getting irate, the self service customers all wanted her attention still also. This is all to much for one person and you need to give that girl a bonus AND hire more staff in. That girl is clearly hard working, but there is only so much a person can take and this girl looked like she is at at the end of her tether. You will.lose a good worker if you don't manage this.
  • DM
    Daniel Moldoveanu
    Jun 26, 2023
    1.0
    Really busy place do to lack of members. 1-2 persons maximum every time. If you wanna lose your time, this is the perfect place to lose a half of your life. This place really needs a better management as there is very busy every day!
  • GC
    Georgetta Coker
    Apr 29, 2022
    1.0
    One of the worst customer services. I usually go to the post office in harrow because the customer care at this post office is very bad. They choose random times to stop collections. It’s so sad for business owners like myself. A suggestion would be to hire more staff
  • BB
    Bakhtawar
    Sep 29, 2021
    1.0
    Terrible customer service. I was in meetings all day today and had to rush to the post office to send a letter. There was still time before closing yet both the ladies were shouting at everyone that they were closed. There was a problem with sending the type of letter, so I just wanted a little help yet they kept yelling a me that they were closed, even though I got there early and were speaking to me like I didn't speak English. I honestly hate this post office now because these people don't know how to talk others and no respect or empathy for others. After I got home I was just mentally exhausted.

Frequently Asked Questions About Luton Post Office

What are the operating hours of Luton Post Office?

Luton Post Office is currently closed and does not operate on any day of the week.

Where is Luton Post Office located?

Luton Post Office is located at 61-63 The Mall, Luton, Bedfordshire, LU1 2TF, UK.

Brand Certified Facts from Luton Post Office

This information is certified by Luton Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
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