Certified by West Drayton Post Office • Aug 16, 2026
About
Certified by West Drayton Post Office • Aug 16, 2026
Post OfficeBankBusiness Banking Services
West Drayton Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by West Drayton Post Office • Aug 16, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
4.1
399 reviews
5 stars
299
4 stars
17
3 stars2
2 stars4
1 star
77
JN
John Nunn
Aug 6, 2026
5.0
Excellent Service by the staff while dealing with my Passport renewal.Thank you.
DK
Delnar Kapadia
Aug 1, 2026
5.0
Good work
SW
Sarah Woodrow
Jul 29, 2026
5.0
Great friendly staff, know their stuff.
Can send most parcels from here to. (Relay is the only One you cant send that i am aware off).
Has cash point, photo Booth various suze delivery bags, boxes and filling and a few little bits to purchase.
Great place to go. Not many left now.
SS
Slim
Jun 23, 2026
5.0
Shiva was very helpful during my visit. He assisted me with sending a parcel to the US and made sure everything was completed correctly. He also helped with my cash withdrawal, and the whole process was quick and straightforward. He was professional, patient, and answered all my questions clearly. Thank you for the excellent service!
PG
Peter Gray
Jun 15, 2026
5.0
This PO and its staff deserve the positive 5 star rating. I have used this PO for many years and they are a credit to the service, despite the bad press and the shoddy treatment they have received from their management. They are professional helpful and very knowledgable. Always serve with a smile and are as quick as the long queues of customers allow. A stress free experience and a joy to be served by such people. THANKYOU and God Bless you
Peter Gray
Frequently Asked Questions About West Drayton Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of the West Drayton Post Office?
West Drayton Post Office is open Monday to Friday from 09:00 to 17:30, Saturdays from 09:00 to 14:30, and closed on Sundays.
Can I pick up my parcels in-store at West Drayton Post Office?
Yes, West Drayton Post Office offers in-store pickup services for parcels.
What payment methods are accepted at West Drayton Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
How much cash can I withdraw at the West Drayton Post Office counter?
The cash withdrawal amount depends on any limits set by your specific bank account. Please check directly with your bank for details.
Are there any charges for making cash withdrawals at the Post Office?
No charges are taken at the Post Office counter; however, some banks may charge fees. Please consult your bank for specific details.
How do I deposit a cheque at West Drayton Post Office?
Bring the cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope. Submit this to the Post Office to receive a receipt for your deposit.
What is the Change Giving service at the Post Office?
This service allows business banking customers to exchange cash for coins regularly at the Post Office with selected banks.
What should I do if the Post Office refuses to give me change?
You may need to sign up for the Change Giving service with your bank. If signed up but using a different branch, availability is at the branch's discretion. Contact your bank for more information.
Where can I exchange currency near West Drayton Post Office?
You can exchange currency at the nearby Post Office Travel Money location, which specializes in currency exchange services.
What nearby amenities can I visit around West Drayton Post Office?
Nearby, you can visit HuongViet Asian Supermarket for groceries, The Griddle Diner for breakfast or brunch, and get a haircut at getsmart65 barber.
Are there any services for real estate near West Drayton Post Office?
Yes, real estate agents such as Kearns Residential, Oakwood Estates, and R Whitley & Co operate nearby for property services.
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