Certified by Twickenham Post Office • Oct 04, 2026
About
Certified by Twickenham Post Office • Oct 04, 2026
Post OfficeBankBusiness Banking Services
Twickenham Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by Twickenham Post Office • Oct 04, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.1
170 reviews
5 stars
37
4 stars
6
3 stars
4
2 stars
6
1 star
117
PS
Patrizia Santaniello
Sep 11, 2026
4.0
Not sure why all the negativity posts.. Thank you to all the staff that carry out the service daily. I have always managed to get what I need done here. Keep up the good work!
WM
wendy mcmahon
Sep 9, 2026
1.0
Tried to return to their refiilled cartridge service as it would not work on my printer. A refund was refused and the man said I was told no refund given, which I dont recall. Surely if goods purchased are faulty refund should be given. Do not use this service.
QA
Queenie Amore
Aug 28, 2026
1.0
The oyster card machine seems to never work here..the workers look so miserable too
GC
Gina Charnley
Aug 11, 2026
1.0
Abysmal. DO NOT GET A ROYAL MAIL ITEM DELIVERED TO THIS “ COLLECTION POINT “. I was suppose to have a parcel delivered. I wasn’t going to be in. So selected Twickenham as the collection point from the Royal Mail website. When I arrived to pick up my parcel, they told me this was not a service they provided and had refused my parcel. Meaning that it was returned to the sender. How can you just pick and choose which services you decide to offer. Either you’re a post office or you’re not. The worst post office in the country!
KW
Kitty Winfield
Jul 28, 2026
1.0
I asked the man working here a polite question about how to return Amazon parcels and he was extremely rude and snapped saying have I not read the sign. Which was a small handwritten note saying they’re unavailable at the moment. The tone he used was unacceptable for a polite question.
Frequently Asked Questions About Twickenham Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Twickenham Post Office?
Twickenham Post Office is open Monday to Friday from 9:00 to 17:30, Saturday from 10:00 to 16:00, and closed on Sundays.
What payment methods are accepted at Twickenham Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa payments.
Can I withdraw cash at Twickenham Post Office and are there any charges?
Yes, you can withdraw cash at Twickenham Post Office. There are no charges at the counter, but your bank may charge withdrawal fees. Please check with your bank.
How do I deposit a cheque at Twickenham Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope. Hand the sealed envelope to the Post Office to get a receipt.
What services does Twickenham Post Office provide?
The Post Office provides financial services such as savings, insurance, loans, mortgages, credit cards, government services, telephony, foreign currency exchange, travel insurance, and mail services.
What is the Change Giving service offered at Twickenham Post Office?
Businesses can exchange cash for coins through the Change Giving and Change Giving “Lite” services, available with selected banks at the Post Office.
Where can I find currency exchange services near Twickenham Post Office?
You can find currency exchange services nearby at Post Office Travel Money, located close to Twickenham Post Office.
Are there grocery stores near Twickenham Post Office for convenient shopping?
Yes, Twickenham Express is a nearby supermarket and grocery store, convenient for shopping before or after your visit to the Post Office.
What entertainment options are near Twickenham Post Office for after-hours activities?
Local entertainment venues near the Post Office include The Eel Pie Club and Twickenham Jazz Club, offering live music and bar services.
What is the address and contact number of Twickenham Post Office?
Twickenham Post Office is located at 63 London Road, Twickenham, Greater London, TW1 3SZ, UK. You can contact them at +44 208 744 1927.
Brand Certified Facts from Twickenham Post Office
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