An affordable, state of the art safe deposit locker facility, Neelkanth Safe Deposit, was opened by the late Chandrakant Pujara and his nephew Kumar Pujara in the heart of Southall, West London, in 2014. Having set up a similar business, Bank House Lockers, some years before, the Pujara Family were keen to build on their experience and expand the service. In their vision, they wanted to build a series of safe deposit centres around London that provided individuals, families, and businesses with secure facilities to safe keep their valuables at affordable rates. A second branch was opened in South Croydon in 2019 as a part of that vision.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.