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Pinner Post Office

2.0
(82 reviews)

Business Details

11 Bridge Street, Pinner, LND
HA5 3HR, United Kingdom
+44 3457 223344

About

Post OfficeBankBusiness Banking Services
Pinner Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.

Location

Pinner Post Office
11 Bridge Street, Pinner, LND
HA5 3HR, United Kingdom

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
SundayClosed

Products & Services

2 lists · 9 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

DPD

2 items

Drop off your pre-paid DPD parcel or return at this branch. Max 20kg

📦DPD Click & Collect

Collect items ordered online and delivered by DPD from this branch

Reviews

2.0
82 reviews
5 stars
15
4 stars
4
3 stars
1
2 stars
6
1 star
56
  • SJ
    Saed Jama
    Jul 28, 2026
    1.0
    The worst Post Office ever. Terrible customer service Everyone working at this branch is rude and the customer service is very poor. They do not treat people with respect disgusting
  • FH
    Faiso Hassan
    Jul 28, 2026
    1.0
    MEven though I live in Pinner, I stopped using this Post Office a long time ago. I now go to other Post Offices instead because the service here is not good. It is disappointing to have a Post Office nearby but feel that customers are not valued. Some of the staff are rude, have a bad attitude, and do not treat people with respect. I will never use this branch again; I prefer going to other Post Offices
  • EB
    Elisha Banfield-Lythcott
    Jul 21, 2026
    2.0
    Not the best customer service from the staff. Tbh its every time.
  • RD
    Rachel D
    Jul 12, 2026
    1.0
    ⭐☆☆☆☆ Very disappointing customer service. I visited this Post Office on 11 July 2026 at approximately 2:38 pm. Before I was served, I waited around 10 minutes because staff were unable to locate the previous customer’s parcel. Once it was finally my turn, I asked for a Special Delivery envelope. The member of staff first told me to get an envelope from the shelf, then told me to buy one from the kiosk in TG Jones. I explained that Special Delivery envelopes are normally provided from behind the Post Office counter. Only after I clarified that I meant the silver Special Delivery envelope did she reluctantly hand one over. She then immediately told me to move aside so she could serve the next customer. I explained that, after waiting so long, I only needed a moment to write the address on the envelope before paying. Instead, I was told that if I didn’t move, she would close her till and I would have to join the back of the queue. As I started writing the address, she slammed down the “Till Closed” sign and walked away. The whole interaction was unnecessarily rude, dismissive and unprofessional. I remained polite throughout and simply wanted to purchase a Special Delivery envelope and send my item. No customer should be treated this way after waiting patiently in a queue. I have used this branch many times before, but this experience has left me extremely disappointed. I have submitted a formal complaint to the Post Office and hope they address the standard of customer service at this branch.
  • FH
    Faaisa hassan
    May 8, 2026
    1.0
    Very disappointing experience at Pinner Post Office. The staff’s attitude towards customers is unacceptable — rude, dismissive, and unhelpful. It’s clear from other reviews that many people have had similar complaints about how customers are treated here. My parcel has gone missing, and instead of receiving proper support, I was made to feel even more frustrated and stressed. I also felt I was treated unfairly and in a discriminatory way, which is deeply upsetting. I will not be returning to this branch and will use another Post Office in future, even though I live in Pinner. This branch seriously needs to improve its customer service disgusting service

Frequently Asked Questions About Pinner Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Pinner Post Office

This information is certified by Pinner Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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