Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Whitechapel Post Office
2.3(238 reviews)
Certified by Whitechapel Post Office • Jun 21, 2026
Business Details
208A Whitechapel Road, London, LND
E1 1BJ, United Kingdom
Certified by Whitechapel Post Office • Jun 21, 2026
+44 3457 223344
Certified by Whitechapel Post Office • Jun 21, 2026
https://www.postoffice.co.uk/branch-finder/201002x/whitechapel?campaignid=gmb~bf~201002x~google~na~05022025
Certified by Whitechapel Post Office • Jun 21, 2026
About
Certified by Whitechapel Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by Whitechapel Post Office • Jun 21, 2026
Hours
Certified by Whitechapel Post Office • Jun 21, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Products & Services
2 lists · 9 items
Reviews
2.3
238 reviews
5 stars
62
4 stars
10
3 stars
8
2 stars
7
1 star
151
- MAMohammed ArhamJun 17, 20261.0Please do not go to Whitechapel Post Office! Poor customer service specially the young guy. I had a very disappointing and upsetting experience at Whitechapel Post Office while attending an appointment for a DBS check. I presented an HSBC bank statement as proof of address. The staff member informed me that it was a printed copy and therefore could not be accepted. However, the statement had actually been sent to me by HSBC through the post. To clarify the situation, I visited my HSBC branch, where staff confirmed that this is the standard format of bank statements they currently issue. They also provided a covering letter confirming that the statement was authentic and belonged to me. I returned to the Post Office with the letter from HSBC, expecting the matter to be resolved. Instead, the staff member dismissed it and stated that he “didn’t care” about the letter. I found this response extremely unprofessional and disrespectful, especially considering that the letter had been issued by the bank specifically to verify the authenticity of the document. What upset me most was not the refusal itself, but the way I was treated. The staff member spoke to me in a rude and dismissive manner in front of other customers, which left me feeling embarrassed and humiliated. At one point, he repeatedly stated that he had already explained the matter several times. I remained polite throughout the conversation and simply wanted to understand why an official confirmation from HSBC was being ignored. Customer service staff should treat people with courtesy and respect, even when they are unable to accept a document. No customer should be made to feel belittled or dismissed when seeking assistance. I hope management investigates this incident and takes appropriate action. Customers visit the Post Office for a service and deserve to be treated professionally and respectfully at all times.
- TCTaibah ConsultancyJun 4, 20261.0Staff is not helpful. all are rud. service quality is bad.
- ESEd StarzakMay 27, 20261.0It has the wrong opening times. It is only open for 2 hours a day
- SBSophie BettelsMay 21, 20261.0It’s open 2 hours a day. Went there today at 8.35 and it said “back in 15min” - are you kidding? People need to go to work.. close this place and route mail to other post offices who really do work. Thx
- FPfrieda pApr 23, 20261.0I always try and avoid going here. Unhelpful staff and the que is always out the door.
Frequently Asked Questions About Whitechapel Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Whitechapel Post Office?
Whitechapel Post Office is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Can I withdraw cash at Whitechapel Post Office and are there any charges?
You can withdraw cash at Whitechapel Post Office depending on your bank's withdrawal limits. The Post Office does not charge for cash withdrawals, but your bank may. Please check directly with your bank for details.
How do I deposit a cheque at Whitechapel Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope to the branch. Hand over the sealed envelope to receive a receipt. Do not enclose cash. For full instructions, refer to the deposit envelope or your bank.
What is the Post Office Change Giving service?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. A lighter version of this service, Change Giving “Lite,” is also available.
Why might my request for change be refused at Whitechapel Post Office?
If you haven't registered for the Change Giving service with your bank or are not using your nominated branch, your request may be refused. Availability of change is at the branch's discretion. Contact your bank to sign up or for more information.
What payment options are accepted at Whitechapel Post Office?
Whitechapel Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa for payments.
Is in-store pickup available at Whitechapel Post Office?
Yes, Whitechapel Post Office offers in-store pickup for services and products.
Which nearby ATM can I use to withdraw cash near Whitechapel Post Office?
There is an ATM (Post Office) located near Whitechapel Post Office where you can conveniently withdraw cash.
Where can I exchange currency near Whitechapel Post Office?
You can exchange currency nearby at Post Office Travel Money or AN Express, both located close to Whitechapel Post Office.
What nearby places of interest can I visit before or after my visit to Whitechapel Post Office?
Nearby places include Whitechapel Mission, a community center and homeless shelter; Coffee Republic, a cafe; and the Nuclear Medicine department of the Royal London Hospital, all great for visiting around your Post Office appointment.
Brand Certified Facts from Whitechapel Post Office
This information is certified by Whitechapel Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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