Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
West Norwood Post Office
2.6(104 reviews)
Certified by West Norwood Post Office • Jun 21, 2026
Business Details
12 Knights Hill, London, LND
SE27 0HX, United Kingdom
Certified by West Norwood Post Office • Jun 21, 2026
+44 2086 701809
Certified by West Norwood Post Office • Jun 21, 2026
https://www.postoffice.co.uk/branch-finder/2270072/west-norwood?campaignid=gmb~bf~2270072~google~na~05022025
Certified by West Norwood Post Office • Jun 21, 2026
About
Certified by West Norwood Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
West Norwood Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by West Norwood Post Office • Jun 21, 2026
Hours
Certified by West Norwood Post Office • Jun 21, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 12:30 PM
SundayClosed
Products & Services
1 list · 7 items
Reviews
2.6
104 reviews
5 stars
35
4 stars
7
3 stars
2
2 stars
4
1 star
56
- GDgrace deveerJun 15, 20261.0Been standing outside this post office for over 20 minutes and tried calling no one is answering. There is a line of people waiting! What’s the point of saying it opens at 9am. If you know you can’t stick to the time change it!
- SWSteff WardMay 31, 20265.0Great post office, have been sending and collecting post for over a year with absolutely no issues (including from Evri, DPD, Parcelforce). The line gets busier around lunch hours and if other patrons have more complex issues than just sending parcels. But I have always dealt with efficiently and been in and out the shop in a matter of minutes!
- KMKasire MichaelMay 22, 20261.0Please Royal Mail, do the people of West Norwood a favour and put this place under new management. A post shouldn’t be this inefficient. We have no other option other than to deal with these people and their inefficiency on a regular basis.
- MWMegan WrightApr 27, 20261.0One staff member working at 9am. Queue outside the door. 20 mins to get to the front.
- ANAnna NewmanApr 18, 20265.0I love this post office, fast, friendly, clean and everyone always has a smile for me which I’m amazed at considering the amount of moaning minnies that sometimes go in. Well done West Norwood PO keep up the good work!
Frequently Asked Questions About West Norwood Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of West Norwood Post Office?
West Norwood Post Office is open Monday to Friday from 09:00 to 17:30, and on Saturdays from 09:00 to 12:30. It is closed on Sundays.
Can I withdraw cash at West Norwood Post Office and are there any charges?
You can withdraw cash at West Norwood Post Office subject to the withdrawal limits set by your bank. No charges are taken by the Post Office at the counter, but your own bank may charge you. Please check with your bank for details.
How do I deposit a cheque at West Norwood Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip if required by your bank, and a sealed cheque deposit envelope. The Post Office will provide a receipt for your deposit. Please contact your bank for deposit slips and instructions.
What is the Post Office Change Giving service at West Norwood?
The Change Giving service allows business banking customers to exchange cash for coins regularly at the Post Office. If you’re signed up and use your nominated branch, you should not be refused change.
What payment options are accepted at West Norwood Post Office?
West Norwood Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payment methods.
Does West Norwood Post Office offer in-store pickup services?
Yes, West Norwood Post Office offers in-store pickup services for certain products.
How can I reach West Norwood Post Office using nearby public transport or landmarks?
West Norwood Post Office is near the ATM (Post Office) and the Post Office itself, making it easy to identify. It's also close to community hubs like the Old Library and Norwood Community Group Services, which can help orient you when visiting.
Are there interesting places to visit near West Norwood Post Office?
Yes, near West Norwood Post Office, you can visit cultural spots like The Clockworks museum and West Norwood Picturehouse cinema, as well as enjoy local dining options such as Patty King burger restaurant and Lal Baag Indian restaurant.
Can I find community services and events near West Norwood Post Office?
Nearby the Post Office, there are community groups like Norwood Community Group Services and events at West Norwood Feast, which is both a farmers market and cinema, offering opportunities to engage with local community activities.
What other retail and dining options are available close to West Norwood Post Office?
Close to the Post Office, you'll find various retail stores such as Cenci Vintage Clothing and Fashion Clicks boutiques, as well as eateries like Mojo - Burritos & Tacos and Sweet Carolina Kitchen & Bar for a meal or snack after your visit.
Brand Certified Facts from West Norwood Post Office
This information is certified by West Norwood Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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