Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Frequently Asked Questions About The Mound Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of The Mound Post Office?
The Mound Post Office is open Monday to Friday from 09:00 to 17:30 and on Saturdays from 09:00 to 13:00. It is closed on Sundays.
What payment options are accepted at The Mound Post Office?
The Mound Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payment methods.
Can I withdraw cash at The Mound Post Office, and are there any charges?
You can withdraw cash at The Mound Post Office subject to your bank's account withdrawal limits. The Post Office does not charge for cash withdrawals, but your bank may. Please check with your bank for details.
How do I deposit a cheque at The Mound Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope for your bank to the branch. Hand over the sealed envelope to receive a receipt. Do not enclose cash.
What is the Post Office Change Giving service available at The Mound Post Office?
If you are a business banking customer needing to exchange cash for coins regularly, you can use the Change Giving and Change Giving “Lite” services at The Mound Post Office with selected banks.
Where is The Mound Post Office located?
The Mound Post Office is located at 1 The Mound, William Barefoot Drive, London, SE9 3BA, Greater London, United Kingdom.
Is in-store pickup available at The Mound Post Office?
Yes, in-store pickup service is available at The Mound Post Office.
What convenience stores are near The Mound Post Office where I can shop after my visit?
Nearby convenience stores include Raj Gowry Super Stores, Costcutter, and Nisa Local, where you can do some grocery shopping after visiting The Mound Post Office.
Are there dining options near The Mound Post Office for a meal or snack?
Yes, nearby dining options include China Express (Chinese restaurant), Cafe Mound (coffee shop and cafe), and Mindo's Kebab (Turkish fast food), ideal for meals or snacks before or after your visit.
Which nearby public transportation can help me reach The Mound Post Office?
The St Alban's Church Bus Stop X is a nearby public transportation option that can help you access The Mound Post Office conveniently.
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