Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
The City of London Post Office
4.9(2,758 reviews)
Certified by The City of London Post Office • Jun 28, 2026
Business Details
12 Eastcheap, London, LND
EC3M 1AJ, United Kingdom
Certified by The City of London Post Office • Jun 28, 2026
+44 3457 223344
Certified by The City of London Post Office • Jun 28, 2026
https://www.postoffice.co.uk/branch-finder/0300039/the-city-of-london?campaignid=gmb~bf~300039~google~na~05022025
Certified by The City of London Post Office • Jun 28, 2026
About
Certified by The City of London Post Office • Jun 28, 2026
Post OfficeBankBusiness Banking ServicesCourier ServiceShipping ServiceMoney Order ServiceMoney Transfer ServiceMailing ServiceStationery ShopVisa and Passport Office
The City of London Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Location
Certified by The City of London Post Office • Jun 28, 2026
Hours
Certified by The City of London Post Office • Jun 28, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
SaturdayClosed
SundayClosed
Products & Services
2 lists · 9 items
Reviews
4.9
2,758 reviews
5 stars
2,689
4 stars14
3 stars5
2 stars4
1 star
46
- HTHunain TahirJun 11, 20265.0Super super helpful. Explained clearly what I needed to do and helped me with options picking the best one. Special shoutout to Helen who helped me so much, wouldn’t have been able to get it done without her
- DHDayByDay HabitsJun 10, 20265.0What an amazing place to be. Friendly staff, very quick service 10/10 . Have been using their services for a while now and never had issues with my deliveries. Everything arrived to me or to the destination intact and fast as well. Happy to be able to use their services.
- LBLiz BJun 8, 20265.0Sunita and the rest of the team go out of their way to be helpful. Even when there is a large queue you're never there very long as most people are collecting packages and they have an efficient system.
- HIHenrique IshiiJun 7, 20265.0A well-organized post office. The staff was very attentive and polite, providing excellent service. Waiting time in line: less than 30 seconds (though it probably depends on the time of the day)!
- CGChen GregJun 4, 20265.0Helen was absolutely fantastic. I came in to send a pair of shoes and she made the whole process very easy. She was friendly and professional. Everything was handled efficiently. Excellent service and a credit to the City Post Office.👍
Frequently Asked Questions About The City of London Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of The City of London Post Office?
The City of London Post Office is open Monday to Friday from 9:00 AM to 6:00 PM, and closed on weekends.
Can I withdraw cash at The City of London Post Office and are there any limits?
You can withdraw cash at the Post Office, but withdrawal limits depend on your bank account. Please check directly with your bank for specific limits.
Are there any charges for making cash withdrawals at the Post Office?
No charges are taken at the Post Office counter for cash withdrawals, but some banks may charge fees. It is best to confirm with your bank.
How can I deposit a cheque at The City of London Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip (if applicable) from your bank, and a cheque deposit envelope to the branch. Hand over the sealed envelope, and you will get a receipt.
What payment options are accepted at The City of London Post Office?
The post office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
What is the Change Giving service at The City of London Post Office?
This service allows business banking customers to exchange cash for coins at the Post Office with selected banks. There is also a 'Lite' version for this service.
Where can I find currency exchange and travel services near The City of London Post Office?
City of London Post Office nearby offers currency exchange and travel services. You can use these services alongside your visit to the Post Office.
Are there any convenient grocery stores near The City of London Post Office?
Yes, Tesco Express and Tesco Metro supermarkets are nearby, useful for picking up essentials before or after your visit to the Post Office.
Can I visit any cafes or restaurants near The City of London Post Office?
Nearby, you can find Cheese & Peppers Cafe for coffee or smoothies, Steam Wine Bar for drinks and meals, Mexican restaurant Zambrero, and Keco Food for dining options.
How can the proximity of financial services like Western Union and MoneyGram benefit me when visiting The City of London Post Office?
Nearby financial services such as Western Union and MoneyGram offer additional money transfer options which might be convenient if you need alternatives or extended services beyond what the Post Office provides.
Brand Certified Facts from The City of London Post Office
This information is certified by The City of London Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 28, 2026Yext Knowledge Graph
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- Official website