Stepney Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, banking and financial services and money transfer services.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.6
269 reviews
5 stars
162
4 stars
13
3 stars
7
2 stars
5
1 star
82
SB
Sam Beaulieu
Aug 5, 2026
5.0
Hard working, helpful staff, despite the long queues
NC
Natasha Chambers
Jul 29, 2026
5.0
Best post office around. Fantastic helpful staff.
AR
Akhlaqur Rahman
Jul 6, 2026
5.0
This is a great post office, well serviced and has all the postal services I need
MI
M Islam
Jun 30, 2026
4.0
You know what.
Despite its long waiting and slow customers.
Their service is not too bad and they do a decent job.
Nice people too
JL
Jude Lawson
Jun 20, 2026
5.0
This beautiful post lady Vasanthe has kept her post office open after closing time fir me twice .She is positively the kindest , most understanding person, I have ever met .
I thoroughly THOROUGHLY recommend this post office
THANKYOU
Frequently Asked Questions About Stepney Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Stepney Post Office?
Stepney Post Office is open Monday to Friday from 10:30 to 19:00, Saturdays from 10:00 to 18:00, and closed on Sundays.
Which payment methods are accepted at Stepney Post Office?
Stepney Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
How can I deposit a cheque at Stepney Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank (if applicable), and a cheque deposit envelope to your nearest post office. Hand over the sealed envelope at the counter and receive a receipt.
Is there a charge for making cash withdrawals at Stepney Post Office?
No charges are taken at the Post Office counter; however, some banks may charge you. Please check with your bank for details.
What is the Post Office Change Giving service available at Stepney Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office if signed up with selected banks.
Can I withdraw cash at Stepney Post Office and are there limits?
Cash withdrawal amounts depend on your bank account limits. Contact your bank directly to confirm your specific withdrawal allowance.
What nearby places can I visit around Stepney Post Office?
Nearby places include Post Office Travel Money for currency exchange, Golden Fish Bazar for groceries, and The Troxy music venue for entertainment, offering convenient options to visit before or after your Post Office visit.
How can I use nearby transportation services to reach Stepney Post Office?
You can use nearby taxi services such as Airports Carriage or Canary Wharf Cars taxi services to conveniently reach Stepney Post Office in London.
Are there nearby dining options around Stepney Post Office?
Yes, nearby dining options include Avis Square fast food restaurant, Mimoza Cafe & Bistro offering Turkish cuisine, and Two Magpies Cafe for coffee and meals.
What financial services are available near Stepney Post Office?
Nearby financial services include Western Union for money transfer, kksapp financial services, and Post Office Travel Money for currency exchange, complementing the services at Stepney Post Office.
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