Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.6
70 reviews
5 stars
20
4 stars
5
3 stars
5
2 stars
8
1 star
32
WA
Wahid Alam
Jul 11, 2026
5.0
❤️ ✅ only one person working at the office, put respect on him he is top quality, on busy times still he is cool and efficient. Thank you sir you deserve a raise! 💫 I know it can be difficult at times and people may complain for different reasons I understand negative feelings you may have but you’re doing fantastic 👏🏾. Don’t let anyone bring you down. 🔥
AA
Asha Arul
Jun 24, 2026
5.0
Surprised by some of the lower ratings here, this post office has been incredibly reliable for me over the years and the staff that works here are lovely.
NM
Na M
Jun 22, 2026
1.0
9:12am now and has still not opened. Not good as not very friendly too any time i have to use this branch. Wonder how long now before it closes for good. People have places to go and things to do.
SB
Samantha B.
Mar 16, 2026
1.0
Inconsistent opening times, incredibly slow service when they can be bothered to be open.
CM
Chris Mottau
Nov 9, 2023
3.0
A little surprised by the number of scathing reviews here (although i notice many of those are from years ago). Yes, they should open both windows during busy times or when delays occur. Yes, there's always a bit of a queue but very rarely a very long one. They're pretty competent, knowledgeable and courteous. I've never had a problem with any transaction. So not perfect, but not bad!
Frequently Asked Questions About Southampton Way Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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