Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
South Norwood Post Office
3.1(49 reviews)
Certified by South Norwood Post Office • Jun 21, 2026
Business Details
85-87 High Street, London, LND
SE25 6EA, United Kingdom
Certified by South Norwood Post Office • Jun 21, 2026
+44 2087 711105
Certified by South Norwood Post Office • Jun 21, 2026
https://www.postoffice.co.uk/branch-finder/2460076/south-norwood?campaignid=gmb~bf~2460076~google~na~05022025
Certified by South Norwood Post Office • Jun 21, 2026
About
Certified by South Norwood Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
South Norwood Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Location
Certified by South Norwood Post Office • Jun 21, 2026
Hours
Certified by South Norwood Post Office • Jun 21, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 5:30 PM
SundayClosed
Products & Services
1 list · 7 items
Reviews
3.1
49 reviews
5 stars
21
4 stars
4
3 stars
2
2 stars
5
1 star
17
- VBVanessa BergerMar 28, 20261.0Terrible experience not happy at all. I visited this Post Office on Thursday 26th March at 12:33 and paid £10.25 for a Special Delivery by 1pm bag. I realised that I didn’t know the exact address, I had forgotten the postcode, so I told the clerk I would go home and come back, as this is my local branch and I’m familiar with the staff. He reassured me it’s fine and I should come back as I have already paid. I returned on Saturday 28th March at 10:31 and explained the situation to the lady at the till. She seemed completely unbothered and told me that the process is to charge £10.25 for the bag and another £10.25 for shipping, meaning a total of £20.50 to send one item. This is simply not true. Special Delivery bags are not charged separately, and I was effectively made to pay twice. Being told that this is “standard process” is misleading and incorrect, and staff should be properly trained on this. To make matters worse, I wasn’t told anything about how to complain or request a refund. I left feeling frustrated and taken advantage of. I’ve been a long-standing customer, but this experience has completely put me off. It honestly just felt like a business transaction where customer loyalty doesn’t matter. I won’t be returning to this branch. I work for the post office and know that we do not charge for the bags. I will be reaching out to their area manager.
- FMFilipa MEIRELESNov 19, 20255.0Excellent staff. Very professional and always polite.
- BTBeverley TulleySep 6, 20245.0I love this post office because the people there are very friendly and helpful which is great and they have a lot of patience with all who go there.
- DFDenise FaggetterMar 30, 20245.0Polite service
- MPMario PJan 30, 20183.0In Nisa store. Probably convenient for some. Narrow inside but post office is still on a High Street.
Frequently Asked Questions About South Norwood Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of South Norwood Post Office?
South Norwood Post Office is open Monday to Friday from 09:00 to 20:00, Saturday from 09:00 to 17:30, and closed on Sundays.
What payment methods are accepted at South Norwood Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa payments.
Can I withdraw cash at South Norwood Post Office?
Yes, you can withdraw cash depending on the withdrawal limits of your specific bank account. Contact your bank directly for your withdrawal limits.
Are there any charges for cash withdrawals at South Norwood Post Office?
No charges are applied by the Post Office for cash withdrawals, but your bank may charge fees. Please check with your bank.
How can I deposit a cheque at South Norwood Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope for your bank to the branch. The Post Office will provide you a receipt upon deposit.
What is the Change Giving service at South Norwood Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks.
What should I do if the Post Office refuses to issue change?
You should ensure you are registered for the Change Giving service with your bank and using your nominated Post Office branch. If issues persist, contact your bank for more information.
Is there a grocery store near South Norwood Post Office?
Yes, Nisa Local, located at 85-87 High Street, London, is a nearby grocery store convenient for quick shopping before or after your visit to the Post Office.
What dining options are close to South Norwood Post Office?
Nearby dining options include Mayflower Chinese Restaurant@South Norwood for Asian cuisine, Subway for sandwiches, Greggs bakery, Norwood Cafe, and pizza restaurants like Pizza Plus and Mamma Dough.
Are there any transportation or travel-related services near South Norwood Post Office?
Yes, Post Office Travel Money for currency exchange and DHL Express Service Point for shipping are nearby, providing convenient travel and shipping options in the area.
Brand Certified Facts from South Norwood Post Office
This information is certified by South Norwood Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website