Certified by Royal Docks Post Office • Aug 16, 2026
About
Certified by Royal Docks Post Office • Aug 16, 2026
Post OfficeBankBusiness Banking Services
Royal Docks Post Office is your local Post Office for mail and parcels, travel money and banking. We offer multi-carrier parcel and mail services with Evri and DPD. In branch you'll also find bill payments and top-ups.
Location
Certified by Royal Docks Post Office • Aug 16, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.8
62 reviews
5 stars
25
4 stars0
3 stars
3
2 stars
5
1 star
29
SG
Samantha Clare Goh
3 days ago
1.0
It says they are closed for lunch between 12.30 to 1.30 but I went at 12 and was still refused service on the basis of the "system being down" and to go back after lunchtime. Based on the other reviews seems like it's just used as an excuse to not serve people even when you go during opening hours.
MJ
Marilyn J
5 days ago
1.0
I can’t believe this post office has not been forced to shut down. The service is extremely slow, the staff is rude and couldn’t be bothered to speed up despite long queues (instead, they are chewing gum and cracking jokes with each other).
If they close at 8pm and you get there at 7.40pm, best believe you will stand in the queue waiting for 20 mins before the shorter guy comes yelling at everyone asking them to leave because the system “ shuts down” at 8pm (pretty sure that’s a lie too). They also don’t care if you’re pregnant waiting for half and hour, they will do the same. Absolutely disgusting service, will never return.
KH
Kieran Hanley
Aug 15, 2026
1.0
Genuinely a disaster of a post office
DD
Dimple Divecha
Jul 23, 2026
5.0
the team are always very helpful! thank you!
TW
Tingting Wan
Jun 27, 2026
1.0
Horrible experience, the staff was just keeping you waiting by talking to themselves, absolutely no services at all even they are working in a nice air con room
Frequently Asked Questions About Royal Docks Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Royal Docks Post Office?
Royal Docks Post Office is open Monday to Friday from 10:00 to 12:30 and 13:30 to 20:00, and on Saturday from 10:00 to 12:30 and 13:30 to 18:00. It is closed on Sundays.
Can I pick up items in store at Royal Docks Post Office?
Yes, Royal Docks Post Office offers in-store pickup services.
What payment methods are accepted at Royal Docks Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
How much cash can I withdraw at Royal Docks Post Office?
The withdrawal amount depends on the limits set by your bank account. Please check with your bank to confirm your withdrawal limits.
Is there a charge for making cash withdrawals at Royal Docks Post Office?
No, the Post Office does not charge for cash withdrawals at the counter, but some banks may. Please check with your bank for details.
How do I deposit a cheque at Royal Docks Post Office?
Bring the cheque, a completed deposit slip (if required), and a cheque deposit envelope to the branch. Hand over the sealed envelope to receive a receipt. Do not enclose cash.
What is the Change Giving service at Royal Docks Post Office?
Change Giving allows business banking customers to exchange cash for coins using selected banks. Contact your bank to see if they offer this service and to sign up.
Are there any fitness or gym facilities near Royal Docks Post Office?
Yes, Electrisoul, a gym and fitness trainer venue, is located nearby. You might visit Electrisoul for a workout before or after using the Post Office services.
What nearby places can I visit for dining near Royal Docks Post Office?
Nearby dining options include SMORE Taste of Asia, Little Hudson Cafe, Royal Wharf Fish And Chips, Kaboom Lounge (a Mediterranean restaurant and beer bar), and Starbucks Royal Wharf.
Where can I find healthcare services close to Royal Docks Post Office?
Medicspot Clinic Royal Docks and Royal Wharf Clinic offer medical and hair replacement services nearby. For dental needs, Royal Wharf Dental is also close by.
Brand Certified Facts from Royal Docks Post Office
This information is certified by Royal Docks Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: