Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Regent Street St. James’s Post Office
4.9(5,852 reviews)
Certified by Regent Street St. James’s Post Office • Aug 16, 2026
Business Details
11 Regent Street St. James's, London, LND
SW1Y 4LR, United Kingdom
Certified by Regent Street St. James’s Post Office • Aug 16, 2026
+44 2079 309538
Certified by Regent Street St. James’s Post Office • Aug 16, 2026
https://www.postoffice.co.uk/branch-finder/0540110/regent-street-st.-james's?campaignid=gmb~bf~540110~google~na~05022025
Certified by Regent Street St. James’s Post Office • Aug 16, 2026
About
Certified by Regent Street St. James’s Post Office • Aug 16, 2026
Post OfficeBankBusiness Banking Services
Regent Street St. James�s Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services and travel insurance.
Location
Certified by Regent Street St. James’s Post Office • Aug 16, 2026
Regent Street St. James’s Post Office
11 Regent Street St. James's, London, LND
SW1Y 4LR, United Kingdom
Hours
Certified by Regent Street St. James’s Post Office • Aug 16, 2026
Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday9:30 AM - 5:00 PM
SundayClosed
Products & Services
2 lists · 9 items
Reviews
4.9
5,852 reviews
5 stars
5,693
4 stars75
3 stars4
2 stars7
1 star73
- MBMaz B3 days ago5.0Nina was so helpful, kind & patient with me today. She gave me best options for parcel postage & helped me when she noticed I was struggling to open gift card. This is the best Post Office experience I have had for many years. She has restored my faith in customer services. Thank you Nina
- A주수현3 days ago5.0I requested a service to exchange old banknotes for new ones. Nina handled everything excellently and promptly. I truly appreciate her kindness and helpfulness.
- DDDerya DAug 11, 20261.0Today, I experienced a level of rudeness that I genuinely don’t understand. I went to there to collect something, and a member of staff who I later found out was the Branch Manager, Khalil, spoke to me in an unnecessarily rude and dismissive manner. I was simply trying to explain the situation, and there was absolutely no reason for the way I was spoken to. I raised my concern with Nina, who told me that he was the Branch Manager. I then checked his name on his staff placard and confirmed that it was Khalil. I also asked Nina for his name, but I haven’t received a response. I appreciate that everyone can have a difficult day or personal problems, but that does not justify taking frustration out on a customer. I have plenty of my own challenges, but I would never use them as an excuse to treat someone disrespectfully. Could you please advise me on who I can escalate this complaint to, or whether there is a customer service or complaints team above the branch level that I can contact? Thank you
- EAEdward AydinAug 7, 20265.0Nina is a special person who works at this post office and helps all customers. Highly regarded by the locals who visit this post office. I commend her professionalism and good spirit
- CPCarol ParkerAug 5, 20265.0Nina was very helpful- she plucked me from a long queue for the counter (i just needed to post a large letter in uk) and she helped me with the self service process whilst also helping several others. Really helpful and effective and cheerful 😃
Frequently Asked Questions About Regent Street St. James’s Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services are available at Regent Street St. James’s Post Office?
Services include Travel Insurance, Travel Money & Travel Money Card, Vehicle tax, Passport check and send, MoneyGram money transfer, opening savings and current accounts, sending mail and parcels UK and abroad, drop and go, and Parcelforce services.
What are the opening hours of Regent Street St. James’s Post Office?
Open Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 9:30 AM to 5:00 PM, and closed on Sundays.
Can I withdraw cash at the Post Office counter and are there any charges?
You can withdraw cash depending on your bank's withdrawal limits. There are no charges from the Post Office, but your bank may charge fees. Please check directly with your bank.
How do I deposit a cheque at Regent Street St. James’s Post Office?
Bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope from your bank or the Post Office. Hand the sealed envelope to the Post Office to get a receipt.
What is the Change Giving service offered at the Post Office?
Business banking customers can exchange cash for coins using Change Giving and Change Giving “Lite” services with selected banks at the Post Office.
What payment options are accepted at the Regent Street St. James’s Post Office?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Is Regent Street St. James’s Post Office accessible via nearby public transport and amenities?
Yes, the Post Office is near places like Ryman Stationery for office supplies, Western Union for financial services, and Post Office Travel Money for currency exchange, making it convenient for various customer needs.
Where can I grab a meal near the Regent Street St. James’s Post Office?
You can visit nearby restaurants such as Shoryu Ramen, Inamo St. James, and OshPaz for Japanese and Asian cuisine before or after your visit to the Post Office.
What other business-related services are near Regent Street St. James’s Post Office?
Nearby you can find services like STJ Advisors LLP (financial advising), De Pinna Notaries (notary public), and Institute of Innovation And Knowledge Exchange (educational and business services).
Can customers use in-store pickup service at the Regent Street St. James’s Post Office?
Yes, the Post Office offers in-store pickup services, allowing customers to collect parcels conveniently at the branch.
Brand Certified Facts from Regent Street St. James’s Post Office
This information is certified by Regent Street St. James’s Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website