Penge Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.6
84 reviews
5 stars
22
4 stars
8
3 stars
7
2 stars
7
1 star
40
AS
Annette Schouburgh
Jul 11, 2026
1.0
The customer Service I received today was very poor . I was in the middle of writing up my parcel when the lights went out . I thought it was a power cut . Only to realise that the man at the till switch the lights off because it was his break time and I was his last customer before his break so he began hurrying me along I asked him to put the lights back on so I could see what I was writing. He proceeded to shine his phone light on my parcel instead. He checked me out and I went to the exit to find it blocked off by boxes and suitcase to prevent other customers coming in . . I felt under valued as a customer. He didn’t even apologise.
OB
Olivia Bohac
Jun 22, 2026
2.0
Convenient location. Unfortunately, that's where the positives end.
I went in for euros, nearly walked out with dollars, and spent the rest of the interaction trying to obtain the confidence that my money hadn't disappeared into a bureaucratic black hole.
Mistakes happen. What was more concerning was the complete absence of any meaningful reassurance, ownership, or even basic customer service while the mistake was being corrected. The prevailing attitude seemed to be that I should find the situation far less worrying than it actually was.
I don't expect perfection, but when a business makes a mistake involving my money, I'd at least like enough reassurance to believe the solution is more sophisticated than "trust us."... A phrase that inevitably loses some of its charm immediately after you've tried to give me the wrong currency.
I'd avoid this branch unless you're looking for a practical demonstration of how not to handle a simple mistake.
PM
Paul Milton
May 27, 2026
1.0
No room to move and it seems to open when they feel like it hardly ever on time.
AR
Amigo Raaza
May 12, 2026
5.0
Good service from Muhammed.
SJ
Sally Jennings
Apr 23, 2026
1.0
Every time I have to go to the post office I dread it. The lady working there is always in a foul mood. Today she yelled at me for not putting a label in the right place on a package. Kindness goes a long way and there is no need to be so hostile.
Frequently Asked Questions About Penge Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Penge Post Office?
Penge Post Office is open Monday to Friday from 09:00 to 17:30, Saturday from 09:00 to 14:00, and is closed on Sundays.
Can I withdraw cash at Penge Post Office without any charges?
No charges are taken at the Post Office counter for cash withdrawals, but some banks may charge. Please check with your bank for details.
How can I deposit a cheque at Penge Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank (if needed), and a cheque deposit envelope to the branch. Hand over the sealed envelope and receive a receipt.
What is the Change Giving service at Penge Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. Contact your bank to sign up and learn more.
What payment options are accepted at Penge Post Office?
Penge Post Office accepts American Express, Apple Pay, Android Pay, Cash, Maestro, Mastercard, and Visa payments.
Where is Penge Post Office located?
Penge Post Office is located at 100-102 High Street, London, Greater London, SE20 7HA, United Kingdom.
Is there a nearby ATM at or close to Penge Post Office?
Yes, there is an ATM (Post Office) nearby, making it convenient for customers to withdraw cash even outside branch hours.
Are there places to grab food or coffee near Penge Post Office?
Yes, nearby dining options include Blue Mountain café, Garden Cafe and Restaurant, Hayaku Sushi Cafe, Antonella's Cafe and Bistro, Penge Cafe, and Favorite Chicken & Ribs Penge.
Can I find beauty and spa services near Penge Post Office?
Yes, nearby beauty services include Sunny’s Beauty Bar, Nails Point nail salon, Microblading By Natalie, Aroma beauty salon, and Bax Haircare hair salon.
How can nearby transportation options help me visit Penge Post Office?
The Penge Bus Stand is nearby, providing convenient public transportation access to the Post Office and surrounding shops and services.
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