How do I deposit a cheque at Post Office?

To deposit a cheque, you’ll need to bring the following to your nearest branch: *The cheque *A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches *A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches) Please do not enclose cash. Full instructions can be found on the cheque deposit envelope. Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.

Why did my Post Office refuse to issue change?

If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch. You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up. If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request. To get more information about your bank’s services and Change Giving, contact them directly.

What is the Post Office Change Giving service?

If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.

New Eltham Post Office | London, City of London

📦Royal Mail UK 1st class delivery

Send a letter from £1.25 and a small parcel from £4.19

📦Royal Mail UK 2nd class delivery

Send a letter from 75p and a small parcel from £3.49

📦Royal Mail Special Delivery Guaranteed by 9am

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

📦Royal Mail Special Delivery Guaranteed by 1pm

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

📦Parcelforce next day UK delivery

From £12.45

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

📦UK 2 day delivery - Parcelforce Worldwide express48 and express48large

From £11.95

Track the full delivery journey of your item Includes loss or damage cover up to £150 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 25% refund if your item isn’t delivered on time Capture photo on delivery and available to see on request

📦Royal Mail & Parcelforce Worldwide international services

Reviews

4.0

89 reviews

5 stars

4 stars

3 stars

2 stars

1 star

Sally Goodrich

Jul 8, 2026

5.0

The staff in this post office were absolutely amazing, kind very helpful and just so caring, and happy Which makes all the difference, I will certainly be going there again x

Sugee Sri

Jul 6, 2026

1.0

I have had several unpleasant experiences at this post office, and I feel I should share them. There is one lady who works there and another male staff member, and I have felt disrespected by both of them on multiple occasions. The most upsetting incident happened when I was collecting a parcel that had been sent using a next-day delivery service. I received an email confirming that my parcel had arrived, so I went to the post office with the barcode from the email. At first, they told me that my parcel was not there. Then they went into the back and discussed it between themselves before coming back to ask for my name. They checked again and still told me it was not there, saying that the barcode showed the parcel was at the shop instead. I asked them to check again because I was sure it had been delivered there. They repeatedly checked my ID several times. Finally, after taking my ID again and going back to look, they came out with my parcel. It made me feel as though they had not even looked properly in the first place or were deliberately making things difficult for me. On another occasion, I went there just to make some photocopies. I was kept waiting for around 45 minutes without any clear explanation, even though it should have been a quick service. After this happened repeatedly, I became frustrated and said that this was not the first time I had been treated this way. I asked whether it could be because of the colour of my skin. The staff member replied, “Maybe, yeah, sometimes, maybe.” That response shocked me and made me feel that I was being treated differently because of my race. I left feeling upset and discriminated against. Everyone deserves to be treated with respect, regardless of their background or skin colour. I hope this post office takes this complaint seriously and improves the way customers are treated.

Junior Gulen

Jun 23, 2026

1.0

I just ask for £40 in pound coins For my kids to put in the savings pot Never had a problem until this day Today I’ve been told they can’t give change no more

Traci Y

May 28, 2026

5.0

Amazing, helpful and friendly staff :) best post office!

Veronica Marcano

May 7, 2026

5.0

Nice people, have always been helpful to me.

Frequently Asked Questions About New Eltham Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from New Eltham Post Office

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Certified August 16, 2026Yext Knowledge Graph

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