Certified by New Cross Post Office • Jun 21, 2026
About
Certified by New Cross Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
New Cross Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by New Cross Post Office • Jun 21, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
4.4
243 reviews
5 stars
199
4 stars
8
3 stars1
2 stars
7
1 star
28
DD
D
2 days ago
4.0
Normally post offices are real tense with passive aggressive slow service and this one is a small miracle đź«¶
I also think a working air con really helps people working there and customers using it. It should be a minimum standard at every London workplace.
DB
D Baiden
May 19, 2026
5.0
Super fast and always friendly
ST
Seun Tobi
May 16, 2026
5.0
Very friendly and very efficient.
JE
Joe Eggs
May 16, 2026
5.0
Friendly helpful staff, always good natured and upbeat. Sometimes a long queue.
TG
Tessa Goodoree
Apr 14, 2026
5.0
By far the best and most efficient service in any post office I've encountered in South London.. The staff are lovely guys, helpful and efficient. They do a great job and the community are very lucky to have such a good post office nearby.
Frequently Asked Questions About New Cross Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of New Cross Post Office?
New Cross Post Office is open Monday to Friday from 10:00 to 17:30, and on Saturday from 10:00 to 13:00. It is closed on Sundays.
Can I make cash withdrawals at the New Cross Post Office?
Yes, you can withdraw cash at the Post Office, subject to the withdrawal limits your bank sets for your account. Contact your bank to confirm specific limits.
Are there any charges for cash withdrawals at New Cross Post Office?
No charges are applied by the Post Office for cash withdrawals, but some banks may charge fees. Please check with your bank for details.
How can I deposit a cheque at New Cross Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank (if required), and a cheque deposit envelope for your bank. Hand the sealed envelope to the Post Office to receive a receipt.
What is the Change Giving service at New Cross Post Office?
Change Giving allows business banking customers to exchange cash for coins at selected Post Offices, including New Cross. Banks may offer a standard or 'Lite' version of this service.
Does New Cross Post Office support in-store pickup for services or products?
Yes, New Cross Post Office offers in-store pickup services for certain items.
What payment options are accepted at New Cross Post Office?
New Cross Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
How can I reach New Cross Post Office using nearby public transit or facilities?
New Cross Post Office is conveniently located near an ATM and several nearby amenities, making it easy to access for cash services and banking needs.
Are there places to eat near New Cross Post Office if I want to grab a bite before or after my visit?
Yes, nearby dining options include The Ivory Restaurant, Jennys Cafe, Cakes and More, Samo's Pizza, and The Little Crown pub, perfect for meals or snacks around your Post Office visit.
What local services are available near New Cross Post Office that customers might find useful?
Near New Cross Post Office, you'll find medical centers like Deptford Surgery and Deptford Medical Centre, as well as beauty salons such as Marilyn Hair & Beauty and Star Nails, offering convenient access to healthcare and personal care services.
Brand Certified Facts from New Cross Post Office
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Certified June 21, 2026Yext Knowledge Graph
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