Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Melcombe Street Post Office
2.6(31 reviews)
Certified by Melcombe Street Post Office • Jun 21, 2026
Business Details
21-23 Melcombe Street, London, LND
NW1 6AG, United Kingdom
Certified by Melcombe Street Post Office • Jun 21, 2026
+44 3457 223344
Certified by Melcombe Street Post Office • Jun 21, 2026
https://www.postoffice.co.uk/branch-finder/2010054/melcombe-street?campaignid=gmb~bf~2010054~google~na~05022025
Certified by Melcombe Street Post Office • Jun 21, 2026
About
Certified by Melcombe Street Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to people’s everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Melcombe Street Post Office • Jun 21, 2026
Melcombe Street Post Office
21-23 Melcombe Street, London, LND
NW1 6AG, United Kingdom
Hours
Certified by Melcombe Street Post Office • Jun 21, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
SaturdayClosed
SundayClosed
Products & Services
2 lists · 9 items
Reviews
2.6
31 reviews
5 stars
11
4 stars
1
3 stars
1
2 stars
1
1 star
17
- JLJayden LampasiJun 18, 20261.0A truly terrible experience. Came in to pick up a parcel & I was super clear about all the details as soon as I approached the desk. The main guy who works there was awful about it. He flat out refused to do anything about assisting with my pickup (which I knew for a fact was at this location). Extremely frustrating but stayed calm through out the whole situation & literally 40 minutes later he proceed to open his diary which was right next to him the whole time, flick to the date of the delivery and my name is in handwriting right there. Took 2 seconds to grab my parcel, as simple as that.. Yet he wasted 40 minutes telling me it was impossible and that I would need to contact the courier. Even started raising his voice at me towards the end because I mentioned that it didn't need to be that difficult, all while keeping the same tone I walked in with. Clearly hates his job and its a shame he projects that onto other people just going about their day. Not what the world needs.
- LCLayla ChodaJun 1, 20261.0The new lady at the post office desk is rude and abrupt. She clearly hates her job and shouldn't work there.
- LWLizzie WatsonJun 1, 20261.0The new lady at the post office till was completely rude and complaining about customers whilst we were standing in front of her. Would give 0 stars if possible.
- SCS.B. P. C.May 27, 20265.0Excellent service - the lady is a sweetheart, I would definitely come again to send my parcels.
- SRSophie RosamJan 15, 20261.0Sent an item here for buyer collection and the item was never collected but they won’t hand over my parcel to Royal Mail to return to sender. Been 2 months where they’ve kept it - or shall I say stolen it.
Frequently Asked Questions About Melcombe Street Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Melcombe Street Post Office?
Melcombe Street Post Office is open Monday to Friday from 9:00 AM to 6:00 PM and closed on weekends.
What payment options are accepted at Melcombe Street Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa as payment options.
Can I withdraw cash at Melcombe Street Post Office without fees?
Yes, the Post Office provides the UK's largest fee-free cash withdrawal network through its branches and ATMs, though some banks may charge fees. Please check with your bank directly.
How can I deposit a cheque at Melcombe Street Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope to the Post Office. They will provide a receipt for your cheque deposit envelope.
Does Melcombe Street Post Office offer in-store pickup services?
Yes, Melcombe Street Post Office offers in-store pickup services.
What is the Post Office Change Giving service available at Melcombe Street branch?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. You must be signed up and may need to use your nominated branch for best service.
How can I reach Melcombe Street Post Office using nearby public transit or landmarks?
Melcombe Street Post Office is located in London NW1 6AG, near landmarks such as Phoenix Palace and Rayyan Restaurant, which can help guide you to the branch.
What nearby dining options can I visit before or after using Melcombe Street Post Office?
Nearby restaurants include Phoenix Palace (Chinese), Rayyan Restaurant (Middle Eastern/Afghan), Cinnamon Spice (Pakistani), Dorset Café, and Din Cafe, offering a variety of dining choices near the Post Office.
Are there nearby healthcare facilities near Melcombe Street Post Office?
Yes, nearby healthcare facilities include Dr Leah Cosmetic Skin Clinic, Ledow Health Centre, Marylebone House Dental Practice, The London Tinnitus Treatment Clinic, and London Hearing Aids for various medical and wellness needs.
What services besides banking does Melcombe Street Post Office offer?
Melcombe Street Post Office offers financial services including savings, insurance, loans, mortgages, credit cards; government services; foreign currency; travel insurance; and mail services.
Brand Certified Facts from Melcombe Street Post Office
This information is certified by Melcombe Street Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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