Certified by Lower Road Rotherhithe Post Office • Aug 16, 2026
About
Certified by Lower Road Rotherhithe Post Office • Aug 16, 2026
Post OfficeBankBusiness Banking Services
Lower Road Rotherhithe Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Location
Certified by Lower Road Rotherhithe Post Office • Aug 16, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
4.5
819 reviews
5 stars
682
4 stars
24
3 stars11
2 stars
18
1 star
84
CZ
Carmen Zapatero
Aug 10, 2026
5.0
Very friendly post office. All the staff are efficient, patient and knowledgeable. Always a lovely experience and will always only go to them.
TG
Tomasz Glinski
Aug 7, 2026
1.0
Extremely poor customer service. No greeting, no communication and an unfriendly attitude throughout. I was also charged more than expected for sending a simple letter, which left me with little confidence in the service. I won't be returning and would recommend using a different Post Office if you can.
SM
Sara M
Jul 24, 2026
5.0
Five stars isn't enough for this wonderful Post Office! The entire team goes above and beyond, but a huge special shout-out to Ayasmita and Menaka. These two fabulous ladies are absolute gems—they are so patient, kind, and truly bend over backwards to help vulnerable customers with genuine care and compassion.
On top of their outstanding customer service, their in-house photo lab is absolutely amazing! The quality of their photography services is top-tier, fast, and reliable. They have wonderful toys and stationary and my little one loves her trips to the post office.
Also, their in-house service for Evri and other courier services is the cherry on the top .
It is so rare to find a place that combines true community care with such professional, high-quality services. Thank you to the whole team for everything you do—you are an absolute asset to the community!
Thank you from the bottom of proton of my heart.
TT
TS
Jul 23, 2026
1.0
I had to send my old passport to the passport office and the staff insisted that it had to be done using £9.90 Special Delivery. They told me that sending it by recorded delivery was not safe enough, even though it’s advised by the passport office to use recorded delivery.
In the end, I sent it by second-class recorded delivery for £2.91 and it was delivered safely.
Don’t let yourself be pressured into paying extra for a service you don’t need - it feels like a scam, although I am sure it wasn’t malicious, just unprofessional similarly to the situation with driving license renewal application mentioned in one of the previous reviews.
DD
D DD
Jul 22, 2026
1.0
Over 40 minutes waiting for a simple application check because there clearly aren’t enough staff. The Post Office is a complete joke in every aspect. Absolutely unacceptable. Edit : they don't do any application check! Useless post office.
Frequently Asked Questions About Lower Road Rotherhithe Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Lower Road Rotherhithe Post Office?
The Post Office is open Monday to Saturday from 8:30 AM to 5:30 PM and closed on Sundays.
What types of payment does Lower Road Rotherhithe Post Office accept?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Can I withdraw cash from my bank account at this Post Office without fees?
Yes, the Post Office offers the UK's largest fee-free cash withdrawal network, but some banks may charge their own fees. Please confirm with your bank.
How can I deposit a cheque at Lower Road Rotherhithe Post Office?
Bring the cheque, a completed deposit slip from your bank (if applicable), and a cheque deposit envelope to the branch. Hand the sealed envelope to staff and get a receipt.
What is the Change Giving service offered by this Post Office?
It's a service for business banking customers to exchange cash for coins at the Post Office with selected banks.
Is there an ATM available near Lower Road Rotherhithe Post Office?
Yes, there is a Post Office ATM nearby where you can withdraw cash conveniently.
Are there money transfer services close to this Post Office?
Yes, Western Union, providing money transfer services, is located nearby for your convenience.
What food options are available near Lower Road Rotherhithe Post Office?
Nearby food options include Pizza Dice, Thai Box restaurant, GB Kebab, Chicken Express, A S Kebabs And Wraps, Kebab Wraps Takeaway, and Perinos Grill.
Can I get other services near the Post Office like dry cleaning or haircuts?
Yes, Classic Dry Cleaners and Kleanwell offer cleaning services, and nearby barbers include Docks Barber, First Barber, and Georgys Unisex Hair Design.
What public transport or taxi services are available near the Post Office?
Nearby taxi services include Uptown Cars and Quayside cars, facilitating easy travel to and from the Post Office.
Brand Certified Facts from Lower Road Rotherhithe Post Office
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Certified August 16, 2026Yext Knowledge Graph
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