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Hyde Broadway Post Office

1.8
(62 reviews)

Business Details

178-180 West Hendon Broadway, London, LND
NW9 7AA, United Kingdom
+44 2082 029136

About

Post OfficeBankBusiness Banking Services

Location

Hyde Broadway Post Office
178-180 West Hendon Broadway, London, LND
NW9 7AA, United Kingdom

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
Sunday9:00 AM - 12:00 PM

Products & Services

1 list · 7 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

Reviews

1.8
62 reviews
5 stars
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46
  • OG
    Oscar Gula
    Jul 6, 2026
    1.0
    Returned countless items here and this time the lady behind the counter tells me she can’t accept it coz it’s not “sealed properly” despite it being in its original packaging. I ask her if she can add tape around herself which she clearly has next to her and tells me i can buy some if i want and to come back another time, rude and terrible, went to the post office across hendon central station and they accepted the package the way it was no questions asked, will be going there from now on
  • AA
    Anastasia Ana
    May 29, 2026
    1.0
    Extremely poor service. I visited twice to return an Amazon parcel and was told both times that there was “no space” to accept it. I could clearly see that parcels were still being stored and processed. It felt like staff simply did not want to deal with the return. A complete waste of two journeys and very disappointing customer service. If the branch is unable or unwilling to provide basic parcel services, perhaps it should reconsider offering them at all.
  • JM
    Jennifer McIlveen
    Jul 11, 2025
    3.0
    I really just come here because I have to. The service is extremely slow without fail even if there is no queue the staff just ignore you and continue doing other tasks like counting money or answering the phone until they want to serve you. If there is a queue of more than two people you can expect to wait 30+ minutes. The stock and parcels are just left all over the floor. I don’t think it is malicious I think they are just old and unbothered. They seem to know locals and are sometimes friendly. At least I have never had an issue with my packages being sent so they do get delivered successfully from here.
  • SH
    Stacey Harper
    Jun 8, 2022
    1.0
    2 men working today. 1 on post office, 1 on shop. The post office man is serving a woman on my arrival and half way through decides to serve the man who just pushed infront of me. He goes back to serving the woman and half way through stops again to serve this same man some cigarettes. So not only has this woman been waiting god knows how long, by this point I have been there 10 minutes whilst this man does absolutely nothing but faff around. Serve one customer at a time, stick to one queue, when the shop queue appears, bloody call your colleague - its a small shop!!! I ended up walking out by the pure disrespect, lack of efficiency and customer service. I am now running late for work and still have my parcels with me, not impressed. Zero stars if I could.
  • LP
    Lusi Peake
    Apr 9, 2022
    1.0
    AVOID ‼️AVOID‼️ AVOID ‼️ old Indian man, mega stupid, mega rude. Doesn't know how to work. To send 1 parcel took me 25 minutes. He was calling someone to ask how to do it. Waste it time. DON'T USE THIS POST OFFICE.

Frequently Asked Questions About Hyde Broadway Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Hyde Broadway Post Office

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Certified October 04, 2026Yext Knowledge Graph
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