Certified by Greyhound Lane Post Office • Aug 16, 2026
About
Certified by Greyhound Lane Post Office • Aug 16, 2026
Post OfficeBankBusiness Banking Services
Greyhound Lane Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, money transfer services and travel insurance.
Location
Certified by Greyhound Lane Post Office • Aug 16, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.0
75 reviews
5 stars
32
4 stars
5
3 stars
2
2 stars
5
1 star
31
CC
Clare
3 days ago
1.0
This review is not even worthy of 1*. I often use this PO to collect and drop off Evri parcels and visit in the afternoons due to my work pattern. There is one particular man working there who is Asian, medium build, 20's who is so rude l had to make an official complaint to PO customer care. His behaviour is totally unacceptable. At first l thought he was just having a 'bad day' but its every single time l go in there!!! the last visit was the last straw. Slamming down parcels in a huff then deliberately speaking in his native language ' only knows what he was saying' l have received broken packages from this place but couldn't prove it was because of his actions. My advice is to stay clear of this place there is no customer service at all!!! or be brave and tell them exactly what you think!!! ....something l wish I had done myself.
SS
Serafima Serafimova
5 days ago
5.0
Great guys doing their best and always ready to help.
RM
Raul Menezes
Aug 2, 2026
1.0
Avoid this post office if possible. Rude staff when just collecting a parcel
KL
Kay la
Aug 2, 2026
1.0
Don’t order parcels here
JP
James P
Jul 4, 2026
1.0
Really poor customer service.
I never know what kind of experience I’m going to get when visiting this Post Office, but unfortunately it is usually negative. The staff often come across as rude and unhelpful, and simple requests feel like they are treated as an inconvenience.
On one visit, I watched a member of staff argue with a lady who was posting a letter after she questioned the difference in price, as she had posted the same item the previous week for a different amount. Rather than calmly explaining or checking, the situation was handled poorly and she was left visibly upset. I later checked the Royal Mail prices myself and she had been correct.
It feels like customers are treated as a problem rather than being helped. Looking at other reviews, it seems I’m not the only person who has experienced this.
A Post Office should be a place where people feel they can ask questions and get support. Sadly, this branch really needs to improve its customer service.
Frequently Asked Questions About Greyhound Lane Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
Brand Certified Facts from Greyhound Lane Post Office
This information is certified by Greyhound Lane Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: