Certified by Gloucester Road Post Office • Jun 21, 2026
About
Certified by Gloucester Road Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
Gloucester Road Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, money transfer services and travel insurance.
Location
Certified by Gloucester Road Post Office • Jun 21, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.5
626 reviews
5 stars
207
4 stars
26
3 stars
13
2 stars
14
1 star
366
TF
todd father
Jun 12, 2026
1.0
Deserves the reputation. This place sucks.
DT
Dragan Trajchev
Jun 10, 2026
1.0
Extremely rude and arrogant, should defo be forbidden to work in any post involving human communication
CC
Cristina
Jun 2, 2026
5.0
5 stars. Gloucester Road Post Office is consistently reliable and efficient.
The staff are helpful, polite, and professional, even when it is busy. Service is well organised, and queues move at a steady pace, which makes the experience much smoother than many other post offices in London.
It is reassuring to have such a dependable local branch that handles everything with care and efficiency. I would definitely recommend it.
Plus, I had 2 lovely girls help me with my post delivery. It had to be a next day delivery and they were phenomenal at it. Thank you very much !
SV
Santiago Vicente
May 27, 2026
1.0
Absolutely poor customer service, no verbal communication from staff who had customers waiting, and made simple jobs hard and difficult knowing people have time limits on other day activities
MF
Mark Frost
May 13, 2026
5.0
I’m honestly quite confused by some of the negative reviews here.
I’ve been living locally for the past two years and come into this Post Office most days, so I’ve got to know the staff really well, honestly, they feel more like friends at this point. They’ve always been kind, patient and helpful with me, even when I’ve had multiple parcels or needed a bit of extra support with something.
In my experience, the service has always been friendly, efficient and professional. You can see the team work hard, and I think some of the reviews here feel really unfair compared to what I’ve consistently experienced over a long period of time.
Really grateful to have this Post Office nearby and will continue using it regularly. Five stars from me.
Frequently Asked Questions About Gloucester Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Gloucester Road Post Office?
The Gloucester Road Post Office is open Monday to Friday from 8:30 AM to 8:00 PM, Saturdays from 8:30 AM to 7:00 PM, and Sundays from 9:00 AM to 6:00 PM.
Can I use contactless payment methods at Gloucester Road Post Office?
Yes, you can pay using American Express, Android Pay, Apple Pay, Maestro, Mastercard, Visa, or cash at Gloucester Road Post Office.
Does Gloucester Road Post Office offer in-store pickup services?
Yes, Gloucester Road Post Office provides in-store pickup services.
How can I deposit a cheque at Gloucester Road Post Office?
Bring your cheque, a completed deposit slip from your bank, and a cheque deposit envelope (available at most Post Offices or from your bank). Hand over the sealed envelope to the Post Office and receive a receipt for your deposit.
Is there a fee for withdrawing cash at Gloucester Road Post Office?
No fees are charged by the Post Office for cash withdrawals, though your bank may charge fees. Please check with your bank for details.
What is the Change Giving service at Gloucester Road Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. There is also a 'Lite' version available for some customers.
Where is Gloucester Road Post Office located?
It is located at 118 Gloucester Road, London, Greater London, SW7 4PH, United Kingdom.
Are there any currency exchange services near Gloucester Road Post Office?
Yes, Post Office Travel Money and Daily Exchange offer currency exchange services nearby, convenient if you need foreign currency before or after your visit.
What hotels are near Gloucester Road Post Office for visitors looking to stay nearby?
Nearby hotels include Crowne Plaza London - Kensington, DoubleTree by Hilton London Kensington, Montana Hotel, The Montana, and Harrington Garden service apartments, providing various accommodation options.
What nearby attractions can I visit around Gloucester Road Post Office?
You can visit the Victoria and Albert Museum, Milano, Largo Treves art museum, London Secret Garden restaurant, and Belvedere Holland Park for leisure before or after your visit.
Brand Certified Facts from Gloucester Road Post Office
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Certified June 21, 2026Yext Knowledge Graph
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