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Forest Hill Post Office

1.6
(240 reviews)

Business Details

Devonshire Road, London, LND
SE23 3HD, United Kingdom
+44 2086 138111

About

Post OfficeBankBusiness Banking Services

Location

Forest Hill Post Office
Devonshire Road, London, LND
SE23 3HD, United Kingdom

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
SundayClosed

Products & Services

2 lists · 9 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

DPD

2 items

Drop off your pre-paid DPD parcel or return at this branch. Max 20kg

📦DPD Click & Collect

Collect items ordered online and delivered by DPD from this branch

Reviews

1.6
240 reviews
5 stars
27
4 stars
7
3 stars
9
2 stars
5
1 star
192
  • 22
    26keri
    2 days ago
    1.0
    Incredibly rude staff. This is the worst post office I have ever been to. The staff are Incredibly rude to customers, the queue are long, and once you get to the front you are greeted by rude staff. On more than one occasion I have seen all three staff members (when your Lucky enough to get more than one counter open) be Incredibly rude to customers. I have even had the pleasure of encountering the staff be rude to me. Their behaviour is unacceptable and really ruins post office reputation. AVOID this post office if you value respect or good customer service, because you will not receive it here. Had to complain to Head office over the behaviour of the staff in this branch. Will not be visiting again.
  • SS
    Sophie
    Sep 15, 2026
    1.0
    The slowest post office no wonder it’s closing down.
  • VA
    Van Cuong An
    Aug 24, 2026
    1.0
    One of the worst Post Offices I have been to. Staff are useless and hardly ever there. Just only one guy working today. Poor mug if he leaves then you might as well close this disgrace of postal service.
  • PV
    priscilla vadivelloo
    Aug 12, 2026
    1.0
    It’s so unprofessional to leave people waiting no apologies no eye contact. We had two people who were behind the counter one serving whilst chatting to her colleague the other one tidying. Surely, that could wait until customers have been attended to? It’s getting worst in there! Perhaps a manager needs to have objectives in place with all staff in order for it to work efficiently.
  • JG
    Justin George
    Jul 30, 2026
    1.0
    On 30/07/2026, I visited the branch regarding two parcels that hadn’t been delivered. The staff member I spoke to was noticeably unprofessional. I asked simple questions about my parcels, but her responses were dismissive and delivered with unnecessary attitude. She also spoke loudly in a way that felt confrontational rather than helpful. I understand the pressure that comes with being short‑staffed, but it doesn’t excuse speaking to customers in that manner. I’m simply asking for basic professionalism. ( if I could give it zero instead of 1 star, I would be happy to)

Frequently Asked Questions About Forest Hill Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Forest Hill Post Office

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Certified October 04, 2026Yext Knowledge Graph
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