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Essex Road Post Office

4.7
(1,312 reviews)

Business Details

238 Essex Road, London, LND
N1 3AY, United Kingdom
+44 2077 046081

About

Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to people’s everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.

Location

Essex Road Post Office
238 Essex Road, London, LND
N1 3AY, United Kingdom

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
SundayClosed

Products & Services

2 lists · 9 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

DPD

2 items

Drop off your pre-paid DPD parcel or return at this branch. Max 20kg

📦DPD Click & Collect

Collect items ordered online and delivered by DPD from this branch

Reviews

4.7
1,312 reviews
5 stars
1,172
4 stars
32
3 stars
6
2 stars
5
1 star
97
  • AA
    Ahmed Ali
    1 day ago
    5.0
    I received excellent service from Taheer. He was helpful, respectful and took the time to explain everything properly. The whole process was simple and stress-free because of his assistance. Very happy with the customer service.
  • FN
    Farheen Nadeem
    2 days ago
    5.0
    I had a really good experience with Taheer. I sent a parcel through his service and it reached safely without any issues. The whole process was easy and smooth, and he was very helpful and cooperative. The service was reliable and everything went just as expected. Really happy with the experience and would definitely recommend Taheer’s service to others.
  • AD
    Aylin Duzgun
    2 days ago
    5.0
    The staff member sana was very friendly, helpful and professional. They were patient, polite and made the whole process easy and stress-free. Excellent customer service — thank you!
  • XO
    Xanaa Obsiye
    Sep 30, 2026
    1.0
    Absolutely vile, unprofessional service from an Indian female clerk named ‘Sanam’ (she did not show any proof of her identity). I came for an Enhanced DBS check for my university degree. Despite bringing my original birth certificate AND legal Deed Poll to link my names, Sanam flatly refused to look at the paperwork, falsely claiming she’d be "committing a crime" to process it. When I calmly returned for my second visit after checking the official Gov.uk DBS guidelines on my phone to double-check my facts. The official guidelines proved that I was 100% in the right and that the documents I brought were completely correct. ‘Sanam’ became extremely aggressive, yelled at me, and claimed she was the supervisor before ordering me to leave. She treated white customers with extreme warmth, but treated me like a nuisance, forgot all her manners. I am on crutches and paid for an Uber specifically to use this branch to avoid long queues. When I challenged her, she aggressively yelled at me to just go to another branch—completely ignoring the fact that I am on crutches and cannot stand on my leg for that long, especially since the other branch is far busier. Horrific, hostile service with zero regard for accessibility or mental health. The shop is in total disarray, completely disorganized, messy, and the floor is dirty. ‘Sanam’ was running around doing random jobs while her and only one guy kept confusingly redirecting people to different stations. When I politely pointed this out as a paying customer trying to give feedback, she snapped back and said 'that's none of your concern.'" Don’t believe the reviews, there always seems to be a long line. Avoid for your own sake, you’ll lose minutes of your life and your brain cells.
  • MM
    Maria Cecilia Aramburo Misas
    Sep 23, 2026
    3.0
    Although I was the only customer at that moment the Post Office assistant was reluctant to help me to reset the Travel Money app. He suggested that I should phone for help. I just need to identifyvthe UK Post Office official site, amongst MANY app icons that appeared on my screen. Eventually a new customer arrived who offered to help. Only then I got assistance from the man behind the counter. Also, I had topped up my account by £ 500. which wasn't credited to my card. To which he said that it would eventually appear as a credit and IF NOT I had to phone the card's phone.

Frequently Asked Questions About Essex Road Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Essex Road Post Office

This information is certified by Essex Road Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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