Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
I wish to submit a formal complaint regarding a female employee at the North Chingford Post Office. As she does not wear a name badge, I can only describe her as the older South Asian woman who does not wear a head covering. Her behaviour is incredibly rude and persistently confrontational.
She also frequently appears confused when asked simple questions. It seems highly likely that her aggressive attitude is used to mask a complete lack of confidence and competence in her role.
It is baffling how someone lacking basic customer service skills continues to work in a public facing position. I urge Royal Mail to review her performance urgently. Many local residents share these exact frustrations.
MM
Meri
Jun 30, 2026
1.0
I wish i could give just the 0 rating for Royal mail.
Today i was waiting for the delivery from Zara and as i got the notification that its been delivered .i checked outside of my house it was not there then i checked the pic "proof of delivery" its not my house and not even this building . I looked outside the deliveryman was there but as i was on 4th floor he just nod his head that i didnit deliver and gone Still i looked in to next building hoping that maybe it been delivered to that building but even that building no one has it and the pic is different from that building also . I dont know where its been delivered . Royal mail dont have any person to talk about wrong delivery and it was 135 pound parcel .not even 15 20 pound that i just let it go
I am so frustrationg and tense right now
I am attaching both pictures 1 wooden floor pic is infront of my house and other picture with white door is where its been delivered .
I dont know what to do now
RF
Rachael Feasey-spendelow
Jun 11, 2026
5.0
I visited Chingford Post Office today for a parcel return, and Jey and Mahesh were welcoming as usual, I use this post office a few times a month and both Jey & Mahesh are always there to help me out, especially when I have forgotten my glasses!!!..the service I received today was exemplary, I wouldn’t be without their assistance, quick and efficient and always topped off with a friendly chat before I leave, perfect customer care from Jey & Mahesh today, thank you.
CL
Casey Luckett
Jun 4, 2026
1.0
leaving 1star as there’s not a option to leave anything less. costumer service here is shocking
LC
Lauren Molly Carr
Jun 4, 2026
1.0
Staff are shocking. So RUDE 0 customer service. I got screamed at because I wanted recorded delivery but was told I MUST get special delivery for £10. They need closing down
Frequently Asked Questions About Chingford Station Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Chingford Station Road Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 10:00 AM to 1:00 PM. It is closed on Sundays.
Can I withdraw cash at the Chingford Station Road Post Office?
Yes, you can withdraw cash at the Post Office counter, but the amount depends on the withdrawal limits set by your bank. Please check with your bank for your specific limits.
Is there a charge for making cash withdrawals at this Post Office?
No, the Post Office does not charge for cash withdrawals. However, some banks may apply their own charges, so please confirm with your bank.
How do I deposit a cheque at Chingford Station Road Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank (if applicable), and a cheque deposit envelope for your bank. Hand over the sealed envelope to the Post Office to receive a receipt.
What is the Post Office Change Giving service at this branch?
The Change Giving service allows business banking customers to exchange cash for coins regularly at the Post Office with selected banks. Some banks offer a 'Lite' version of this service.
What payment options are accepted at Chingford Station Road Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Can I pick up my orders at Chingford Station Road Post Office?
Yes, the Post Office offers in-store pickup services.
Which nearby places can I visit around Chingford Station Road Post Office?
Nearby, you can visit several restaurants like E Four Indian Fusion, OG Babs (Turkish/Middle Eastern cuisine), and La Baita (Italian/Mexican). Fitness enthusiasts can check out Urban Vitality - Barnes gym.
Are there other postal services near Chingford Station Road Post Office?
Yes, the Chingford And South Woodford Delivery Office is nearby for additional postal services, and Post Office Travel Money is available for currency exchange needs.
What local shops and services are near Chingford Station Road Post Office that I can explore?
Near the Post Office, you'll find various services such as LS Gold & Co accountants, The Secret Salon Chingford beauty salon, Martin's convenience store and gas station, and Ash Autoparts & Cycles for automotive needs.
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