Certified by Castellain Road Post Office • Oct 04, 2026
About
Certified by Castellain Road Post Office • Oct 04, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to people’s everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Castellain Road Post Office • Oct 04, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
1.3
92 reviews
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1 star
84
AE
Avichai Elimelech
6 days ago
5.0
I read the reviews… dreading to drop off or pick up anything here… I was pleasantly surprised!
The person was nice enough to let me pick up and drop off what I had before the official opening time of the post office
I think either the location gets a bad rap for some reason… I had to balance it
GC
G Cooper
Sep 25, 2026
1.0
Avoid this post office. You'll wait forever jammed into the doorway while they don't proactively manage 2 jobs well at all (1 job being the till and the other being the post office.). They would not help me post a small parcel to Canada because they "don't do international." That's ridiculous. What kind of post office does domestic parcels only?
RM
Rafi Miah
Sep 24, 2026
1.0
Messed up the parcel labels so wrong item was delivered to customer... avoid this post office for parcels very unreliable!
RD
Rosie Dale
Sep 14, 2026
1.0
Extremely rude and unprofessional. He argued with me and several other customers, including a man with a baby. When I challenged his behaviour, he handed my parcel back. Avoid this place.
Frequently Asked Questions About Castellain Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Castellain Road Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 4:00 PM, Saturday from 9:00 AM to 11:45 AM, and is closed on Sundays.
Can I withdraw cash at Castellain Road Post Office without fees?
Yes, you can make fee-free cash withdrawals at this Post Office branch, but your bank may charge fees. Please check with your bank for details.
What payment methods are accepted at Castellain Road Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
How can I deposit a cheque at the Castellain Road Post Office?
Bring your cheque, a completed deposit slip from your bank if required, and a sealed cheque deposit envelope to the branch. Hand over the envelope and receive a deposit receipt.
Does Castellain Road Post Office offer in-store pickup services?
Yes, Castellain Road Post Office offers in-store pickup services.
What is the Post Office Change Giving service and is it available at Castellain Road Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at selected Post Office branches, including Castellain Road Post Office.
Which nearby cafés can I visit near Castellain Road Post Office?
Nearby cafés include Bon Appetit and Petit Cafe, where you can enjoy a meal or coffee before or after your visit to the Post Office.
Are there any nearby landmarks or hotels near Castellain Road Post Office?
Yes, Maida Vale hotel and Elgin Mansions are nearby landmarks and accommodations, making it convenient for travelers visiting the area.
Where can I find entertainment options close to Castellain Road Post Office?
The Prince Charles Cinema, located nearby, is a great place to catch a movie or enjoy cultural events near the Post Office.
What amenities like beauty or flower shops are close to Castellain Road Post Office?
Avalon Flowers and Vitality Hair and Beauty Salon are nearby, offering flowers, gifts, and beauty services within a short walk of the Post Office.
Brand Certified Facts from Castellain Road Post Office
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Certified October 04, 2026Yext Knowledge Graph
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