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Brixton Road Post Office

3.8
(827 reviews)

Business Details

68 Brixton Road, London, LND
SW9 6BH, United Kingdom
+44 2070 914233

About

Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to people’s everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.

Location

Brixton Road Post Office
68 Brixton Road, London, LND
SW9 6BH, United Kingdom

Hours

Monday9:30 AM - 7:00 PM
Tuesday9:30 AM - 7:00 PM
Wednesday9:30 AM - 7:00 PM
Thursday9:30 AM - 7:00 PM
Friday9:30 AM - 7:00 PM
Saturday10:30 AM - 5:30 PM
SundayClosed

Products & Services

2 lists · 9 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

DPD

2 items

Drop off your pre-paid DPD parcel or return at this branch. Max 20kg

📦DPD Click & Collect

Collect items ordered online and delivered by DPD from this branch

Reviews

3.8
827 reviews
5 stars
533
4 stars
39
3 stars
16
2 stars
16
1 star
223
  • AD
    Aissa D
    Sep 8, 2026
    1.0
    Terrible; honestly it’s like they hate working in a client facing role, and yet persist in it? Speaking really in a very low volume so that you have to ask them to repeat every sentence multiple times. Really unfriendly and unbothered even when seeing the queue growing in front of them. At the lunch time break where most people would try and get a quick service, the staff thought it would be the best time to ask for everyone to wait while they scanned around 20 parcels, seemingly to clear their backlog (and obviously going as slowly as they possibly could doing so).
  • OO
    Oliver OK
    Sep 8, 2026
    1.0
    Bad customer service amd no intention to serve clients. Queue is very long but instead to serve they do god know what in the back
  • VC
    Veowna Charles
    Aug 26, 2026
    1.0
    Probably the worst customer service I've ever had at any post office. Rude, zero help. Can't even get a pen to write on a parcel. Can't even send a parcel, no reason given, simply sent away. Get new staff.
  • IW
    ian watts
    Aug 25, 2026
    1.0
    Miserable staff, long waits and today it’s closed ‘for this morning’’ it’s now 16.30 after rushing to get there from work Avoid if you can. Staff need customer service training
  • MM
    Maria MR
    Aug 17, 2026
    1.0
    Arrived at the Post Office just before 2pm. The lady at the counter was serving other customers, but when she finished and I approached her, she told me she wouldn’t serve me as she was going on her break. I then noticed a sign saying that the Post Office counter closes between 2pm and 3pm. I completely appreciate that staff need and are entitled to take their breaks. What I find surprising is that a fully functioning Post Office has no one available to cover a member of staff’s break, meaning the entire counter has to close for an hour in the middle of the day. Surely appropriate cover should be arranged so that customers can continue to access Post Office services during the advertised opening hours, rather than the service shutting down completely because one member of staff is on a break. It was also particularly frustrating that I had arrived before 2pm and waited while other customers were being served, only to be turned away when it was my turn. This seems much more like a staffing and management issue than an issue with an individual employee taking their entitled break, but it resulted in a very disappointing customer experience.

Frequently Asked Questions About Brixton Road Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Brixton Road Post Office

This information is certified by Brixton Road Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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