Certified by Brixton Road Post Office • Oct 04, 2026
About
Certified by Brixton Road Post Office • Oct 04, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to people’s everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Brixton Road Post Office • Oct 04, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.8
827 reviews
5 stars
533
4 stars
39
3 stars
16
2 stars
16
1 star
223
AD
Aissa D
Sep 8, 2026
1.0
Terrible; honestly it’s like they hate working in a client facing role, and yet persist in it?
Speaking really in a very low volume so that you have to ask them to repeat every sentence multiple times. Really unfriendly and unbothered even when seeing the queue growing in front of them. At the lunch time break where most people would try and get a quick service, the staff thought it would be the best time to ask for everyone to wait while they scanned around 20 parcels, seemingly to clear their backlog (and obviously going as slowly as they possibly could doing so).
OO
Oliver OK
Sep 8, 2026
1.0
Bad customer service amd no intention to serve clients. Queue is very long but instead to serve they do god know what in the back
VC
Veowna Charles
Aug 26, 2026
1.0
Probably the worst customer service I've ever had at any post office. Rude, zero help. Can't even get a pen to write on a parcel. Can't even send a parcel, no reason given, simply sent away. Get new staff.
IW
ian watts
Aug 25, 2026
1.0
Miserable staff, long waits and today it’s closed ‘for this morning’’ it’s now 16.30 after rushing to get there from work Avoid if you can. Staff need customer service training
MM
Maria MR
Aug 17, 2026
1.0
Arrived at the Post Office just before 2pm. The lady at the counter was serving other customers, but when she finished and I approached her, she told me she wouldn’t serve me as she was going on her break.
I then noticed a sign saying that the Post Office counter closes between 2pm and 3pm.
I completely appreciate that staff need and are entitled to take their breaks. What I find surprising is that a fully functioning Post Office has no one available to cover a member of staff’s break, meaning the entire counter has to close for an hour in the middle of the day.
Surely appropriate cover should be arranged so that customers can continue to access Post Office services during the advertised opening hours, rather than the service shutting down completely because one member of staff is on a break.
It was also particularly frustrating that I had arrived before 2pm and waited while other customers were being served, only to be turned away when it was my turn.
This seems much more like a staffing and management issue than an issue with an individual employee taking their entitled break, but it resulted in a very disappointing customer experience.
Frequently Asked Questions About Brixton Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Brixton Road Post Office?
Brixton Road Post Office is open Monday to Friday from 9:30 AM to 7:00 PM, and on Saturdays from 10:30 AM to 5:30 PM. It is closed on Sundays.
Can I withdraw cash without paying fees at Brixton Road Post Office?
Yes, the Post Office offers fee-free cash withdrawals through most of its branches, including Brixton Road. However, some banks may charge fees, so it's best to check with your bank.
How can I deposit a cheque at Brixton Road Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope from your bank. Hand the sealed envelope to the Post Office counter to receive a receipt for your deposit.
What is the Change Giving service at Brixton Road Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at selected Post Office branches. If you regularly need coins, you can inquire about this service through your bank.
What payment methods are accepted at Brixton Road Post Office?
The branch accepts various payment options including American Express, Apple Pay, Android Pay, cash, Maestro, Mastercard, and Visa.
Where can I exchange foreign currency near Brixton Road Post Office?
You can use Post Office Travel Money, a nearby currency exchange service, located close to Brixton Road Post Office for foreign currency needs.
Are there ATMs available near Brixton Road Post Office?
Yes, there is an ATM at the Post Office near Brixton Road Post Office, providing convenient access to cash withdrawals around the branch.
What local places can I visit near Brixton Road Post Office while running errands?
Nearby you can find Di Lieto Bakery for coffee and snacks, The Oval Tandoori Restaurant for dining, and Millennium Pharmacy for health needs, making it convenient to combine your visits.
Is the Brixton Road Post Office part of a larger network?
Yes, it is part of the UK's largest retail network with over 11,500 branches, providing a range of services such as banking, mailing, insurance, and government services.
Does Brixton Road Post Office offer in-store pickup services?
Yes, Brixton Road Post Office supports in-store pickup as part of its delivery and pickup services.
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