Certified by Ben Jonson Road Post Office • Aug 16, 2026
About
Certified by Ben Jonson Road Post Office • Aug 16, 2026
Post OfficeBankBusiness Banking Services
Ben Jonson Road Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri and DPD. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Location
Certified by Ben Jonson Road Post Office • Aug 16, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Never have an issue at this post office. 1.9 stars seems insane to me
AF
Alessia F
Jul 25, 2026
5.0
I’ve always been served very well here at my local post office. The staff is friendly and always says hi with a smile, only suggestion is to avoid peak hours when people are leaving to/ coming back from work as you can find long queues
AA
Anonymous
Jul 15, 2026
1.0
Always a negative experience here so much that I switched post office to go to. Queues are long. Staff talk to you like you're a piece of trash. I feel they need to be happier inside to reflect on the outside. It's almost as if someone is forcing them to run this business.
MI
M Islam
Jun 30, 2026
2.0
Takes ages waiting in the queue
Way better off going to the Westport Road office.
Honestly customer service is quite poor to say the least
RR
Reviewer1337
Jun 30, 2026
1.0
I now understand the 1.9-star rating.
A few days ago I went in to deposit cash and, when called to the counter, took a few moments to retrieve my bank card. For this apparently unforgivable delay, I was berated and told that 'it should have been ready before you walked up'.
A polite reminder would have sufficed. Instead, the staff member treated a minor pause like a collapse in public order.
A Post Office should be able to process a basic deposit without the experience turning needlessly rude and unpleasant. Horrible experience and will definitely avoid this branch in the future.
Frequently Asked Questions About Ben Jonson Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
Brand Certified Facts from Ben Jonson Road Post Office
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