Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Willow Bank Post Office
3.8(60 reviews)
Certified by Willow Bank Post Office • Jun 21, 2026
Business Details
Unit 10 Willows District Centre,Jollys Lane, Hayes, LND
UB4 9NS, United Kingdom
Certified by Willow Bank Post Office • Jun 21, 2026
+44 2088 414448
Certified by Willow Bank Post Office • Jun 21, 2026
https://www.postoffice.co.uk/branch-finder/2630206/willow-bank?campaignid=gmb~bf~2630206~google~na~05022025
Certified by Willow Bank Post Office • Jun 21, 2026
About
Certified by Willow Bank Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
Willow Bank Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, money transfer services and travel insurance.
Location
Certified by Willow Bank Post Office • Jun 21, 2026
Willow Bank Post Office
Unit 10 Willows District Centre,Jollys Lane, Hayes, LND
UB4 9NS, United Kingdom
Hours
Certified by Willow Bank Post Office • Jun 21, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Products & Services
2 lists · 9 items
Reviews
3.8
60 reviews
5 stars
35
4 stars
5
3 stars
4
2 stars
3
1 star
13
- STsereta thompson6 days ago5.0I’d like to share my gratitude for Parrish at the Willow Bank Post Office in Northolt (Yeading). I needed to send a certificate to Jamaica, but I have difficulty with my right hand. Parrish went above and beyond—he wrote the address on the envelope and helped with everything. His kindness made the whole experience so much easier. Thank you, Parrish, for your incredible support! Kindest Regards Sereta ( A very happy customer )
- MSMujeeb Rahman SaidammadathJun 9, 20265.0Amazing service and a very friendly, helpful team. The staff at the post office are always willing to help with any queries or questions and provide excellent customer service every time. They are approachable, professional, and go above and beyond to assist customers. Highly recommended!
- LWlorna weldonMay 4, 20264.0Lovely little post office. Staff are friendly.
- KTKaren TaylorApr 24, 20265.0Excellent 👌🏻 my preferred and local post office … very friendly and helpful …. Always a great experience from start to finish. fast service,. Highly recommend!
- YSYassmin ShoumariJan 20, 20261.0It says open on Google and when I drive there, it is closed. No apology notice, no explanations. Many time you go there and it is just one person serving and one costumer with a 100 package to send, and a queue of desperat others. The manager couldn't so far figure out yo handle business costumers, or that maybe put a limit on the amount of packages one costumer can send at one time.
Frequently Asked Questions About Willow Bank Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Willow Bank Post Office?
Willow Bank Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 2:00 PM. It is closed on Sundays.
Can I withdraw cash at Willow Bank Post Office without a fee?
Yes, the Post Office provides the UK's largest fee-free cash withdrawal network. However, withdrawal limits depend on your specific bank account, so check with your bank.
Does Willow Bank Post Office charge for cash withdrawals?
No charges are taken at the Post Office counter for cash withdrawals, but some banks may charge. Please check with your bank for details.
How do I deposit a cheque at Willow Bank Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope to the branch. Hand over your sealed envelope to get a receipt.
What is the Change Giving service offered by the Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks, including a 'Lite' version of the service.
What payment options are accepted at Willow Bank Post Office?
Willow Bank Post Office accepts payment via American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Where can I exchange currency near Willow Bank Post Office?
You can exchange currency at the nearby Post Office Travel Money and Tesco Travel Money locations, which offer foreign currency exchange services close to Willow Bank Post Office.
What dining options are available near Willow Bank Post Office?
Nearby dining options include the Royal Jade Inn (Chinese cuisine), Jolly's Fish and Chips (seafood and fast food), and Pretzel House bakery for quick treats.
Are there any automotive services near Willow Bank Post Office?
Yes, Waves Hand Car Wash Yeading offers car wash services nearby, and Avis Car & Van Hire Yeading - Tesco Extra and Budget Car & Van Hire Hayes provide vehicle rental options.
How might a customer visiting Willow Bank Post Office benefit from nearby stores?
Customers can conveniently visit nearby stores like Glencoe Carpets for home goods, The Hair Lounge for beauty services, or Vision Express for eyewear, making the area a convenient shopping and service hub.
Brand Certified Facts from Willow Bank Post Office
This information is certified by Willow Bank Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website