Certified by High Road Hayes Post Office • Oct 04, 2026
About
Certified by High Road Hayes Post Office • Oct 04, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by High Road Hayes Post Office • Oct 04, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.1
60 reviews
5 stars
30
4 stars
1
3 stars
1
2 stars
2
1 star
26
JJ
John
2 days ago
1.0
Since the new ownership took over, this place has gone seriously downhill. The new management come across like a bunch of cowboys who seem completely out of their depth. The service is disorganised, frustrating, and nowhere near the standard it used to be
The old staff actually knew what they were doing and ran the place properly. Bring back the previous team because the difference in service is embarrassing
DK
dastagir khan
Sep 22, 2026
5.0
I visited post office I got excellent service given by the staff. I had no idea how to apply for license the guy on the counter help to do it.
VJ
Venistan Joy
Sep 21, 2026
5.0
Really good service. The staff were friendly, helpful, and professional. Very happy with my visit.
NP
Natalie Porterfield
Sep 21, 2026
5.0
New management. Great staff and very friendly
Much better opening times
Will definitely be using this post office again
GK
gurpreet kaur
Sep 16, 2026
1.0
I believe we should make a formal complaint about this Post Office due to the staff’s rude behaviour, inconsistent opening and closing times, and the difficulties customers face when trying to access a paid public service. Customers deserve to be treated with respect and professionalism, regardless of their background. As a public service provider, the Post Office should follow the relevant rules and provide a reliable and fair service, so these issues should be formally reported for appropriate action.
Frequently Asked Questions About High Road Hayes Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of High Road Hayes Post Office?
The branch is open Monday to Friday from 9:00 AM to 4:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I withdraw cash at High Road Hayes Post Office without fees?
Yes, the Post Office offers the UK's largest fee-free cash withdrawal network at branches including High Road Hayes. However, some banks may charge their own fees, so check with your bank.
Which payment methods are accepted at High Road Hayes Post Office?
The branch accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
How do I deposit a cheque at High Road Hayes Post Office?
Bring the cheque, a completed deposit slip (if required) from your bank, and a cheque deposit envelope from your bank or the Post Office. Seal the cheque in the envelope and hand it to the Post Office for a receipt.
What is the Post Office Change Giving service?
Business banking customers can exchange cash for coins using the Change Giving and Change Giving Lite services at the Post Office with select banks.
Does High Road Hayes Post Office offer in-store pickup?
Yes, High Road Hayes Post Office provides in-store pickup services.
Are there nearby currency exchange services near High Road Hayes Post Office?
Yes, Post Office Travel Money offers currency exchange close to High Road Hayes Post Office, convenient for exchanging foreign currency before or after your visit.
What financial services are near High Road Hayes Post Office besides the branch itself?
Western Union provides financial services nearby. Additionally, Nationwide Building Society and Nationwide bank credit union are also close, offering more banking options.
Are there any food options close to High Road Hayes Post Office?
Yes, nearby restaurants include Wimpy burger restaurant, Door 2 Door Pizza, Kulcha Express (Indian cuisine), Eelathu Suvai fast food, Hayes Kebabs, Grapes Tandoori, and Sarasas Indian restaurant.
What amenities are available near High Road Hayes Post Office if I want to combine errands?
Near the Post Office, you can find hair salons like N and L Hairdresser and Stylish Hair Salon, dry cleaning services at B4 Dry Cleaning & Laundry, and grocery stores such as Lidl and Kwality Foods.
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