Certified by Penny Lane Post Office • Jun 21, 2026
About
Certified by Penny Lane Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Penny Lane Post Office • Jun 21, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.6
36 reviews
5 stars
21
4 stars
2
3 stars
1
2 stars
2
1 star
10
DD
Donat
Jun 1, 2026
1.0
I came to pick up the parcel at 9:00 a.m. today, it was closed, and I stood there for 9:20. It's not even clear that one of the employees was inside. The lights were off.He turned around and left, and I need to pick up the package. Does it generally open from 9:00 a.m. or as the staff decides
JB
J B
Mar 28, 2026
1.0
I deposited £1030 through Everyday Banking
28/03/2026 12:17:51
TP:12 BP:01 SU:EE
£20 notes x50
£10 notes x3
The woman insisted £1020
She sneaked the £10 under the table. I challenged her. But she moved away the evidence.
DW
David Williams
Jul 15, 2024
1.0
Horrible attitude of woman serving 15/07/2024 at 2.30pm this afternoon.
Folding her arms and very inpatient.
I won't be using that establishment ever again...*folds arms*.
AH
Adele Holly
Apr 19, 2021
5.0
Lovely staff especially Muneeza. She is such an amazing girl with smiley face, the staff is very friendly and kind :)
Frequently Asked Questions About Penny Lane Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Penny Lane Post Office?
Penny Lane Post Office is open from 9:00 AM to 5:30 PM Monday to Friday, and from 9:00 AM to 12:30 PM on Saturdays. It is closed on Sundays.
Can I withdraw cash at Penny Lane Post Office without charges?
No charges are taken at the Post Office counter for cash withdrawals, but some banks may charge. Please check with your bank for details.
How can I deposit a cheque at Penny Lane Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip if required by your bank, and a bank cheque deposit envelope to the branch. Hand over the sealed envelope at the counter to receive a receipt.
What payment methods does Penny Lane Post Office accept?
The Penny Lane Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa payment options.
Does Penny Lane Post Office offer in-store pickup services?
Yes, Penny Lane Post Office supports in-store pickup services.
What is the Post Office Change Giving service?
The Change Giving service allows business banking customers to exchange cash for coins at Post Office branches with selected banks.
Where is Penny Lane Post Office located?
The Penny Lane Post Office is located at 360 Smithdown Road, Liverpool, Merseyside, L15 5AN, United Kingdom.
Are there any currency exchange services near Penny Lane Post Office?
Yes, Post Office Travel Money is nearby and offers currency exchange services that you can use before or after your visit to Penny Lane Post Office.
What nearby dining options are available close to Penny Lane Post Office?
Several restaurants and bars are nearby, including Portland Street 358, Tiger Rock (a Thai restaurant), Pablinos Bar and Grill, and Tavern Penny Lane, great for dining before or after your visit.
What other services can I find near Penny Lane Post Office?
Nearby, you can find services such as Western Union for financial services, Halfords Autocentres for automotive repair, and Rise Cycle Studio for fitness activities.
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