Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Old Swan Post Office
3.8(145 reviews)
Certified by Old Swan Post Office • Jun 21, 2026
Business Details
489 Prescot Road, Liverpool, LIV
L13 3BU, United Kingdom
Certified by Old Swan Post Office • Jun 21, 2026
+44 3457 223344
Certified by Old Swan Post Office • Jun 21, 2026
https://www.postoffice.co.uk/branch-finder/0294209/old-swan?campaignid=gmb~bf~294209~google~na~05022025
Certified by Old Swan Post Office • Jun 21, 2026
About
Certified by Old Swan Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking ServicesCourier ServiceShipping ServiceMoney Order ServiceMoney Transfer ServiceMailing ServiceStationery ShopVisa and Passport Office
Old Swan Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by Old Swan Post Office • Jun 21, 2026
Hours
Certified by Old Swan Post Office • Jun 21, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 12:30 PM
SundayClosed
Products & Services
2 lists · 9 items
Reviews
3.8
145 reviews
5 stars
94
4 stars
8
3 stars
5
2 stars
3
1 star
35
- TMTejin MathewMay 19, 20261.0Staffs are not customer friendly..Rude in behavior... Not welcoming attitude at all. Try to employ someone who is competent and who knows how to handle customers.
- MJMiss JordoMay 6, 20261.0This post office has the rudest staff I’ve ever met. The post lady is the worst, she refused to help me because I had more than one parcel to send and sent me to another counter. After I saw her doing it to another girl I just decided to treat them with the same attitude I was being given. Such a shame the ladies who used to work on here were always so lovely and helpful. I hate coming here . Her now to post something. Let’s see how it goes 😵💫
- RRRuffusApr 7, 20261.0This post office used to have great staff. Now all the new staff and manger are all very rude and arrogant they have one person serving everyone while the others just watch it’s very unorganised terrible customer service never going their agin
- SSSassy SassFeb 23, 20261.0Since the new take over this post office has gone down hill there is always some issue when you go there. Tbh won’t be bothering again id rather go out my way to another office no problems or issues an no rude staff. Such a shame for the local community it used to be a good post office with nice friendly staff and everything you needed.
- RSRyan StewartFeb 17, 20261.0I have been coming to this post office for a good few years, and I have always been impressed with the friendly staff and their great customer service. However, since the takeover everything has went down hill. All the helpful staff have left. The manager in particular is so rude and unkind, and the way she speaks to the new staff in front of customers is disgusting. I’ll be taking my business elsewhere.
Frequently Asked Questions About Old Swan Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
Brand Certified Facts from Old Swan Post Office
This information is certified by Old Swan Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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