With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
The most appallingly rude people. Upset the elderly lady in front of me so much that she left in tears. I followed and went elsewhere. Will never go in that place again.
WB
Wendy Barnes
Mar 6, 2026
5.0
Great little shop brilliant lady in the post office couldn't be more helpful
LE
Lee Epthorp
Feb 18, 2026
1.0
My father bought £130 of cigarettes but was unfortunately given the wrong ones, after leaving the post office and getting into his car he realised, he went back in and explained, to which the male owner of the post office admitted his mistake and apologised, however the female owner then stepped in and refused to exchange them, she claim it was my fathers fault for not checking before leaving the premises. This woman lacks any customer service skills let alone any empathy or kindness. They don’t deserve to be in business
KW
Kelly Woodhouse
Dec 23, 2022
1.0
Miserable rude and won't be using again!
PL
paul lane
Mar 21, 2022
1.0
The lady behind the counter is nearly hostile, I only asked if I could send my business post and she snapped my head off. This lady is locally famous for all the wrong reasons . Avoid this place at all costs, nobody likes her
Frequently Asked Questions About East Keal Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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