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Sutherland Way Post Office

3.4
(62 reviews)

Business Details

32A Sutherland Way, Stamford, LIN
PE9 2TB, United Kingdom
+44 1780 755055

About

Post OfficeBankBusiness Banking Services
Sutherland Way Post Office is your local Post Office for mail and parcels, travel money and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, money transfer services and travel insurance.

Location

Sutherland Way Post Office
32A Sutherland Way, Stamford, LIN
PE9 2TB, United Kingdom

Hours

Monday6:00 AM - 6:00 PM
Tuesday6:00 AM - 6:00 PM
Wednesday6:00 AM - 6:00 PM
Thursday6:00 AM - 6:00 PM
Friday6:00 AM - 6:00 PM
Saturday6:00 AM - 6:00 PM
Sunday6:00 AM - 6:00 PM

Products & Services

1 list · 7 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

Reviews

3.4
62 reviews
5 stars
32
4 stars
5
3 stars
3
2 stars
2
1 star
20
  • SC
    Susan Cook
    Sep 29, 2026
    1.0
    This really doesn’t deserve even the one star. I agree with previous reviewers, awful parcel service & such a shame for a convenient local store. It’s hit and miss when I take a parcel as to whether they will accept it. Most often I’m told it’s too large - even a small blender I was told too large for them to take! Also, if they are busy first thing in morning I get told they cant take my parcel even though post office is open. I’ve given up going there now as really unreliable and bad customer service.
  • CM
    Chris Mills
    Sep 9, 2026
    1.0
    I don't want to criticise the staff here, they obviously work hard and as a 'corner shop' I cannot comment other than it's a bit crowded and messy. My issue is with the postal and courier services they offer which are frequently unavailable due to technical issues. Over the last 7 visits using either Evri or Post Office services, I was only able to send an item once. The 3 main excuses I get are "it's a problem with Evri system" but when I go to another provider it's working fine. Or "it's a problem with Amazon system" but when I call Amazon they say the system is okay and another provider works fine. Or there is the sign (that appears to live on the counter) saying "closed due to technical reasons". Yesterday a new one though, they closed the post office at 5.30 pm to reconcile the till and said not to leave my parcel as it was quite big and they have no room. If the management read this then please take as constructive criticism and please fix your IT.
  • JB
    James Beech
    Aug 25, 2026
    1.0
    The shop is fine and convenient. It’s just a great shame that the staff are unfriendly and don’t seem to acknowledge their customers. Not what you would hope for from a small neighbourhood shop. A smile and a please or thank you would be lovely.
  • RS
    richard spires
    Aug 9, 2026
    3.0
    Very small and cramped, but well used.
  • JJ
    Jon Johnson
    Jul 3, 2026
    1.0
    Very poor service! staff don’t seem interested in actually serving customers. Massive queues for the size of the shop waiting forever. post office has long queue. Star are rarely polite.

Frequently Asked Questions About Sutherland Way Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Sutherland Way Post Office

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Certified October 04, 2026Yext Knowledge Graph
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