The Forum Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
4.2
93 reviews
5 stars
69
4 stars
6
3 stars0
2 stars1
1 star
17
JN
Janani Neudejeevakumar
Jul 10, 2026
5.0
I had a great experience at the post office. The staff were friendly, professional, and very helpful. They took the time to answer my questions and made the whole process quick and easy. The service was efficient, and everything was handled with care. It’s always nice to receive such excellent customer service. Thank you to the team for making my visit a pleasant one!
II
Isabella
Jul 9, 2026
5.0
Always friendly and incredibly helpful ! :)
AT
Andrew Thomson
Jul 9, 2026
1.0
Today (Thursday 9 Jul) I joined the queue for service and as I approached the front of the queue it became apparent that the lady behind the counter was engaged in a phone conversation (hands free) whilst delivering service. The couple in front of me were very frustrated by this and the one of them left the post office prematurely due to this, whilst expressing her discontent. When I was served I asked for second class stamp but was served a fist class. I asked for this to be corrected and stated that if more attention was paid to the customer, rather than the call a better level of service could be provided. The lady behind the counter informed me that she had to take the call (which was conducted in an Asian language)and it was the fault of her colleague who was late. I have used this place often but will not be doing so in future.
NB
Nick Brown
Jul 6, 2026
5.0
Couldn't be more helpful. Very friendly and professional, thank you.
AG
Akasya Gurel
Jun 26, 2026
5.0
Very good service, helpful and friendly staff, and good variety of groceries.
Frequently Asked Questions About The Forum Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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