I recently had visit to the local post office to locate a missing parcel, and I must say that their assistance was exceptional.
Upon realizing that my parcel was unable to deliver to new address, I reached out to the post office for help. The staff members were friendly, attentive, and genuinely concerned about resolving the issue. They patiently listened to my concerns and promptly initiated a search for the package.
Thank you to the post office team for their exceptional efforts in finding my parcel and handing over it to me promptly.
CO
Chad ofive
Apr 30, 2024
5.0
Ignore the old reviews as they relate to the previous owners and staff and extremely unfair on the new ones.
I tried to send a parcel back and had all the wrong papers and couldn't get online. In most cases I would need to make another journey back when I had sorted my mistake. they happily kept the parcel and I just messaged the details when I got back to work and it was sent eh same day.
Great service and would happily recommend.
Frequently Asked Questions About Ratby Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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