Uppingham Road Post Office

Reviews

• RP

  Raginiben Patel’s

  Sep 30, 2026
  5.0
  The guy with blue eyes excellent service
• MS

  Mohammad Saleh

  Sep 22, 2026
  1.0
  Oh my God Very poor manners from the new girl and man here. Man with a beard and thobe is very unprofessional. Girl with scarf is not nice . You both need to pick up a seerah book and learn good manners (akhlaaq) and proper etiquette that will be far more important and beneficial for you. Never coming here again! 👎 You lost a customer for life.
• GN

  Glam Nomad

  Sep 15, 2026
  1.0
  This has degenerated into a third-class, third-world post office. The customer service is extremely low class and the way they treat customers is degrading.
• SM

  Sebastian M

  Sep 13, 2026
  2.0
  Lady who wears a headscarf at the post office counter gives a menacing stare to customers and is rude as hell!!
• NN

  N N

  Sep 12, 2026
  1.0
  As a mental health practitioner, I find my experience at this Post Office extremely concerning. The behaviour of two members of staff at the counter is, in my view, completely unacceptable. One is a male member of staff with a beard, green eyes and wearing a long dress. The other is a female member of staff wearing a hijab and spectacles. I have repeatedly witnessed both members of staff treating customers at the Post Office in a harsh, dismissive and disrespectful manner. This has happened multiple times, and it appears to be a regular pattern of behaviour. I find this particularly concerning when vulnerable elderly customers are treated in this way. This is not something I take lightly. Vulnerable elderly people, and young people and other members of the community should be able to visit their local Post Office and expect to be treated with basic courtesy, dignity, professionalism and respect. I work at grassroots level within the community, and I strongly believe that something urgently needs to be done. Our community is already struggling, and vulnerable people should not have to face additional distress when accessing an essential public service. Customer service of this nature is deeply concerning. Interactions that are harsh, dismissive or intimidating can have a serious emotional impact on people who may already be struggling. I have personally witnessed interactions here that appeared to leave individuals extremely distressed and upset and on the verge of a mental breakdown. Nobody deserves to have their spirit broken simply for trying to access essential daily services. What I have repeatedly witnessed falls well below the standard I would expect from an essential public service such as the Post Office. These concerns should not simply be dismissed or allowed to continue. I strongly urge Royal Mail to carry out a thorough internal investigation into these concerns, alongside independent or discreet undercover monitoring of customer interactions, so that the situation can be assessed fairly and objectively. If these concerns are substantiated, appropriate action must be taken. Vulnerable customers deserve to feel safe, respected and treated with dignity, and this should never be compromised. Something needs to be done urgently. Our community deserves better, and vulnerable customers deserve better. This situation must be taken seriously and properly investigated. This is a matter of dignity, humanity and basic respect, and it is time for those responsible to recognise the impact their conduct can have on the very people they are there to serve.

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