Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
I had to send a parxel to the post office but due to the heat and my multiple sclerosis my hands were acting up so I was struggling with the boxing so I walked to the counter for help,Mark was very friendly and helpful. He helped me sort out the packaging and in spite of me looking like a normal person he was friendly and nonjudgmental throughout the process. He seemed a bit surprised when I asked for his name. But I wanted it to write down this review and thank him
CC
Coops
May 7, 2026
5.0
Had the knowledge and expertise the other local post office didn’t have. Took my pre-paid parcel without hesitation and gave me a receipt all within 2 minutes.
CM
Chantelle Makabeni
Apr 24, 2026
1.0
Very bad customer service! U could literally just walk in and their already moody
CB
Chaib Bahdja
Apr 9, 2026
1.0
The worst place ever, i had enough to the point that I grabbed my parcel and left no need to anything i just wanted to leave the place. Crowded not organised the staff are so bad especially the two women one with white hair and the other looking indian and wearing glasses. Bruh bro everyone was just complaining.
A0
Anonymous 001
Apr 5, 2026
1.0
I had a very frustrating experience trying to renew my driving licence at the Royal Mail/Post Office in Leicester city centre. I visited four separate times before 4pm, only to be turned away repeatedly. On two occasions, I was told they couldn’t take any more customers because staff finish at 4pm. I returned the next day, only to be told their iPad system was down.
On my fourth visit, a staff member advised me to come back on Sunday (5th April) before 2pm. I followed this instruction, only to find the branch closed due to Easter Sunday. This was extremely disappointing and felt like I was being given incorrect information rather than proper assistance.
Overall, the service was poor, unhelpful, and a complete waste of time. Staff need to do better at their jobs instead of giving misleading information
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of the Post Office at 39 Gallowtree Gate, Leicester?
The Post Office is open Monday to Saturday from 9:00 to 17:30, and on Sunday from 11:00 to 15:00.
Can I withdraw cash from my bank account at this Post Office?
Yes, you can withdraw cash from a Post Office counter, subject to any withdrawal limits set by your bank. Please check with your bank directly for your specific limits.
Are there any charges for making cash withdrawals at this Post Office?
No charges are applied by the Post Office for cash withdrawals; however, your bank may charge fees. Please check with your bank for details.
How can I deposit a cheque at this Post Office branch?
Bring the cheque, a completed deposit slip from your bank if required, and a sealed cheque deposit envelope to the branch. The Post Office will provide a receipt for your envelope.
What is the Post Office Change Giving service?
It's a service for business banking customers to exchange cash for coins at the Post Office with selected banks. Contact your bank to find out if this service is available for you.
What payment methods are accepted at this Post Office?
This Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Does this Post Office offer in-store pickup services?
Yes, the Post Office at 39 Gallowtree Gate offers in-store pickup services.
What nearby currency exchange services can I use around the Post Office?
Post Office Travel Money is located nearby, providing currency exchange services convenient for your travel money needs.
Are there any travel agencies near the Post Office where I can plan my trips?
Yes, The Co-operative Travel is close by and can assist you with travel bookings and arrangements before or after your visit to the Post Office.
What entertainment or shopping options are available near the Post Office?
Nearby, you can visit WHSmith for books and office supplies, CeX for electronics, or enjoy dining at Falafel and Shawarma Land, a Mediterranean restaurant.
Brand Certified Facts from Post Office
This information is certified by Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: