Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Otley Post Office
4.2(58 reviews)
Certified by Otley Post Office • Jun 14, 2026
Business Details
Nelson Street, Otley, LDS
LS21 1ST, United Kingdom
Certified by Otley Post Office • Jun 14, 2026
+44 1943 468796
Certified by Otley Post Office • Jun 14, 2026
https://www.postoffice.co.uk/branch-finder/2923238/otley?campaignid=gmb~bf~2923238~google~na~05022025
Certified by Otley Post Office • Jun 14, 2026
About
Certified by Otley Post Office • Jun 14, 2026
Post OfficeBankBusiness Banking Services
Otley Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by Otley Post Office • Jun 14, 2026
Hours
Certified by Otley Post Office • Jun 14, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Products & Services
2 lists · 9 items
Reviews
4.2
58 reviews
5 stars
43
4 stars
5
3 stars0
2 stars0
1 star
10
- PBPollyanne BarkerApr 25, 20265.0Absolutely amazing service for our passport renewals... not an easy task in a very busy post office with 4 to do! Thank you! ☺️
- SMSylvie MelechiFeb 6, 20265.0Amazing customer service . Staff went above and beyond to help me get my passport and my sons passport sorted.
- DNDarren NorthfieldNov 15, 20255.0Amazing service went above and beyond and didn’t have to, will endeavour to use whenever I can. So friendly and absolute pleasure.
- LWLisa WNov 10, 20235.0I have been using the drop-and-go service at this post office, and I am thoroughly impressed with the efficiency and friendliness of the staff. They consistently demonstrate a quick turnaround in sending out parcels, making the process smooth and hassle-free. Additionally, their willingness to assist and the overall friendliness of the staff make every visit a pleasant experience. I highly appreciate the exceptional service provided by this post office. Shout out to Stacey and Harvi, who are in particular very helpful too!
- JHjames huntleyNov 3, 20235.0Excellent service from Otley Post Office. Always bright and cheerful and very helpful. Now all banks have gone from the high street Otley Post Office can deal with most banking needs and can provide foreign currency. Basically a one stop shop for all your banking and Post Office needs dealt with by friendly, helpful staff!
Frequently Asked Questions About Otley Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Otley Post Office?
Otley Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I withdraw cash at Otley Post Office and are there any charges?
You can withdraw cash at Otley Post Office, but withdrawal limits depend on your bank account. There are no charges at the Post Office, though your bank may charge fees. Please check with your bank for details.
How do I deposit a cheque at Otley Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope. Hand over the sealed envelope to the Post Office, which will provide a receipt.
What payment options are accepted at Otley Post Office?
Otley Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
Does Otley Post Office offer any pickup or delivery services?
Yes, Otley Post Office offers in-store pickup services for customers.
What is the Change Giving service at Otley Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at Otley Post Office with selected banks. There is also a 'Lite' version of this service.
How can I reach Otley Post Office using public transport?
Otley Post Office is conveniently located near Otley bus station, making it easily accessible by bus for customers visiting the branch.
Are there any places to relax or get a bite nearby Otley Post Office?
Yes, nearby you can visit Upstairs at the Otley Labour Rooms, a bar and music venue, or enjoy a meal at Roadrunner Sandwich Bar and Bus Station Snack Bar - Otley, both within walking distance.
Where can I find books or tourist information close to Otley Post Office?
Otley Library and Tourist Information Centre is close by, providing a great place to get books and local travel information before or after visiting Otley Post Office.
Are there other shops or services near Otley Post Office for convenient errands?
Nearby you can find The Original Factory Shop for discount shopping and House of Furniture for furniture and antiques, making it easy to combine errands around Otley Post Office.
Brand Certified Facts from Otley Post Office
This information is certified by Otley Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website