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Victoria Road Post Office

3.4
(39 reviews)

Business Details

Victoria Road, Leeds, LDS
LS27 9NU, United Kingdom
+44 1132 527465

About

Post OfficeBankBusiness Banking Services
Victoria Road Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services and travel insurance.

Location

Victoria Road Post Office
Victoria Road, Leeds, LDS
LS27 9NU, United Kingdom

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Products & Services

2 lists · 9 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

DPD

2 items

Drop off your pre-paid DPD parcel or return at this branch. Max 20kg

📦DPD Click & Collect

Collect items ordered online and delivered by DPD from this branch

Reviews

3.4
39 reviews
5 stars
17
4 stars
6
3 stars
4
2 stars
1
1 star
11
  • SC
    Steve Carter
    Sep 22, 2026
    3.0
    Staff are mostly okay, but several bad experiences because of the staff being deliberately obstructive
  • SH
    Stephen Helm
    Sep 9, 2026
    4.0
    Plan your visit as it can get busy during lunchtime and schoolbturnout time
  • JF
    Jolanta F
    Aug 31, 2026
    5.0
    Very helpuf staff
  • LM
    Lynne Meston
    Aug 29, 2026
    5.0
    I disagree with the grumpy guys description, they are fast and efficient at getting the queue down and happy to chat when they have chance and it's empty (not often) be grateful for a fast efficient service!
  • AC
    Ae Cn
    Aug 14, 2026
    1.0
    Very disappointing, and unfortunately I would not recommend this branch based on the service I have personally witnessed. I have visited this Shell petrol station and Post Office several times, and unfortunately, I have been very disappointed by the attitude and customer service of one of the staff members. There are two members of staff who usually work there. I have no issue whatsoever with anyone’s age, but I have repeatedly witnessed extremely poor and disrespectful customer service from one particular member of staff. On one occasion, I saw Royal Mail postal workers waiting to be served while working extremely hard and clearly under pressure. Even when the staff member appeared to have time to assist, he did not seem interested in helping them. When one of the Royal Mail workers politely asked if he could serve them a little quicker, the response was extremely rude: “I’ve got plenty to do. Can’t you see?” I have also witnessed him speaking impatiently and disrespectfully to an elderly lady who was taking a little longer to pay. She was simply trying to complete her payment, yet he was already rushing and pressuring her. This is not what I expect from a Post Office service. Customers should be treated with patience, courtesy and respect, regardless of their age or circumstances. Royal Mail workers who are doing a difficult job also deserve to be treated respectfully. I sincerely hope the management will take these concerns seriously and review the customer service standards at this branch. Staff representing a Post Office should understand that good manners and respect towards customers are just as important as completing the transaction.

Frequently Asked Questions About Victoria Road Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Victoria Road Post Office

This information is certified by Victoria Road Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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