Rookwood Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Frequently Asked Questions About Rookwood Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Rookwood Post Office?
Rookwood Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 12:30 PM. It is closed on Sundays.
What payment methods are accepted at Rookwood Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa for payments.
Can I withdraw cash at the Rookwood Post Office and are there any charges?
You can withdraw cash at the Post Office, but the maximum withdrawal depends on your bank's limits. The Post Office does not charge for withdrawals, though your bank may. Please check with your bank for specific limits and charges.
How do I deposit a cheque at Rookwood Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope to Rookwood Post Office. Hand over the sealed envelope to receive a receipt. Do not enclose cash. Instructions are on the deposit envelope.
What is the Change Giving service offered at Rookwood Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. If not signed up, you may be refused change at your branch. Contact your bank to register for this service.
Does Rookwood Post Office offer in-store pickup services?
Yes, Rookwood Post Office provides in-store pickup services for certain items.
Are there ATMs near Rookwood Post Office for quick cash withdrawals?
Yes, there are ATMs near Rookwood Post Office, including an ATM at the Post Office itself and another nearby, providing convenient access to cash withdrawals.
Is there a currency exchange service close to Rookwood Post Office?
Yes, Post Office Travel Money, a currency exchange service, is located near Rookwood Post Office, making it convenient for customers to exchange currency before or after visiting the Post Office.
What medical facilities are nearby Rookwood Post Office if I need healthcare services?
Nearby medical facilities include Rookwood Medical Centre, Dr M Boland, Dr M M Boland - The Medical Centre, and S Laybourn, offering a range of healthcare services close to the Post Office.
Where can I find dining options near Rookwood Post Office for a meal or snack?
Nearby dining options include Caesars (a pizza and fast food restaurant), Oasis Cafe (cafe and coffee shop), and Mr Phung's Takeaway (Chinese restaurant), perfect for grabbing a meal before or after your visit.
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