Ullswater Road Post Office

Reviews

• AA

  agolay

  Dec 21, 2025
  5.0
  Great that it's open basically all the time!
• LL

  Lisa

  Dec 13, 2025
  1.0
  I visit this post office/corner shop very regularly to send parcels, and unfortunately the service from one particular member of staff is consistently unpleasant. He always appears cross and impatient, never offering a simple “hello,” “please,” or “thank you,” despite me being polite on every visit. When dealing with parcels, he speaks in a very abrupt manner, using short commands like “put it down” or “pass it over,” and generally gives the impression that serving customers is a nuisance to him. This isn’t an occasional bad day — there is always some level of rudeness or attitude every time I visit. I usually let it go and don’t make a fuss, but there have been several incidents that really stood out. On one occasion, I went in to collect a parcel and showed my ID. There were around 10–15 parcels in the collection area, yet he barely looked through them before telling me my parcel wasn’t there. I left the shop, noticed a younger staff member had just started his shift and the original man had left, so I went back in and explained the situation again. The younger staff member checked the same pile of parcels and found mine almost immediately. I thanked him and left, but the earlier dismissal was frustrating and unnecessary. My most recent visit was particularly unpleasant. I was sending a letter and buying a newspaper for my grandad. I picked up the newspaper from the stand by the door, realised I had forgotten the letter in my car (parked directly outside), and placed the newspaper back before quickly retrieving the letter. When I returned, the man was standing at the door aggressively putting the newspaper fully back on the stand while huffing. I said that I was buying that newspaper, but he ignored me, huffed again, and walked away. When I went to pay, he didn’t say a single word, just continued sighing and acting irritated. Overall, this post office would benefit greatly from improved customer service. Being abrupt, dismissive, and openly irritated makes what should be a quick and routine visit very uncomfortable. I don’t expect over-the-top friendliness — just basic courtesy and professionalism.
• SR

  Sperger Research

  Feb 19, 2023
  4.0
  Good place to use as pickup spot for courier..shop is a little lacking in stock but has needful.
• BH

  Bryan Hennedy

  Mar 26, 2021
  1.0
  Tryed to send a parcel back using this post office. The guy was clueless said he could not find the post code suggested using someone else.was in the shop 15 minutes as Only one serving .went up to Bowrham post office ...job done in less than 5 minutes.. wouldn't recommend using

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