Preston Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD, DHL and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
4.0
309 reviews
5 stars
216
4 stars
14
3 stars1
2 stars
5
1 star
73
KY
Kirk Yates
Sep 8, 2026
1.0
I have a assistance dog and have gone in there numerous times the last couple of times have gone in have been approached rudely and aggressively by a member of staff you can't have dogs in here even though I have explained that service/assistance dogs are allowed in I went in today and was met with oh you can't have dogs in the post office I explained to this woman once again shes a assistance dog she's there to assist me she didn't care and told me to leave her outside and I said no I also reminded her that refusing someone with a assistance dog entry is illegal she didn't care and apparently last time I went in my dog tried attacking her which she never my assistance dog jumped up at the counter to make sure I was ok and there wasn't anything that was a risk to me and I explained this today and on the day I was in there I explained to the woman she was being melodramatic but one thing I will say is your staff need educating on the diversity law and equalities also because under the equalities act 2010 it's illegal to refuse someone access with a assistance dog I will be coming in again I will not be intimidated by uneducated members of staff you and or your staff are not above the law I have my dog appropriately signed so you can see this I have my paperwork to prove this also legally I don't have to show you the paperwork but I'm more than happy to do so I'm also more than happy to educate you all on the equalities act 2010 as well if you want?
MW
MATTHEW WHITTAKER
Sep 3, 2026
1.0
The woman at the till was very rude and disrespectful to my best mate this is unacceptable behaviour that the woman was speaking rude to my best friend and plus my mate has a disability because he was dropping a parcel to be sent to someone in Wigan and this needs to be taken action straightaway and all staff should respect people with disabilities
HH
Harry22
Sep 3, 2026
2.0
I came in to send a parcel and the woman who was serving me was very rude and disrespectful.
She kept talking to me in a tone that I didn’t like at all…
Message to all staff who work there please be respectful with people who have disabilities especially autism 😡
SB
sabiha bhayat
Aug 20, 2026
5.0
I use this post office on a regular basis and find its extremely efficient very helpful friendly staff a very busy post office as its based in the town centre prime location. The staff are all very helpful..Sarah & Asif go out of their way to help you with any queries you have thank you guys truly recommended it
SO
Samuel Omopariola
Aug 19, 2026
5.0
Kit is so helpful and kind , she knows how to brighten up your day . She helps to solve your problem , I’m very lucky to meet such a wonderful person.
Frequently Asked Questions About Preston Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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