Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of the Post Office on Main Street, Lancaster?
The Post Office is open on Wednesdays and Fridays from 10:00 AM to 12:00 PM and closed on all other days.
What payment options does the Post Office accept?
The Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at the Post Office counter and are there any fees?
Cash withdrawals depend on your bank's account withdrawal limits and no charges are taken at the Post Office counter, though your bank may charge fees. Contact your bank for details.
How can I deposit a cheque at this Post Office?
Bring the cheque, a completed deposit slip from your bank, and a cheque deposit envelope for your bank to the branch. Seal it and hand it over to receive a receipt.
What is the Post Office Change Giving service?
It is a service for business banking customers to exchange cash for coins at the Post Office with selected banks.
Is there an option for in-store pickup at the Post Office?
Yes, the Post Office offers in-store pickup services.
Which nearby places could I visit before or after visiting the Post Office at Victoria Institute?
Nearby places include The Sundial pub and restaurant, Cornerstone Church Bentham, and Low Bentham Post Office. You could grab a meal or visit the church in the area before or after your visit.
Are there any nearby schools close to the Post Office in Lancaster?
Yes, nearby schools include Low Bentham County Primary School, Bentham Grammar School, and Cedar House School, which can be useful if you are visiting with children or attending school-related errands.
What accommodations are available near the Post Office for visitors?
Nearby accommodations include Quill holiday rental home and hotel, and Oysterber Farm Holidays Cottages, suitable for visitors needing a stay in Lancaster.
Are there any other service providers near the Post Office for home improvement or construction?
Yes, nearby businesses include Butler Interiors for interior design, Armstrongs Builders Merchants for building supplies, and Stoneworks Building Services for construction services.
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