Kirkby Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Location
Certified by Kirkby Post Office • Jun 21, 2026
Kirkby Post Office
2 St Chads Parade,Kirkby Shopping Centre, Liverpool, KWL
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.9
39 reviews
5 stars
19
4 stars0
3 stars0
2 stars0
1 star
20
PP
Paul
Apr 17, 2026
1.0
Counter staff charged incorrectly the services tried to upsell Told me services had changed..previously advised didnt do proof of postage no more and did not deduct prepaid amount off a prepaid envelope despite asking to do so..female counter staff not seen in there before.. Normally a guy who is helpful but this counter staff was not. But in reality a con.. won't return again now due to this and have sent a complaint into Royal mail and the post office..cheers
JR
Janet Reid
Sep 29, 2025
1.0
Katie's is amazing, always willing to help
JF
Joanne Fitzsimmons
Sep 10, 2025
5.0
Katie was so supportive and patient with arranging a Santander transaction. Thank you Katie
AP
Anthony Paris
Jul 5, 2024
5.0
Lovely ladies working there .went above and beyond today sorting out my road tax
MM
Martyn
Aug 14, 2023
5.0
I would really like to thank afshan mirza she went above and beyond she stayed behind to help sort out my application while her manager just left her to deal with it all she really was a real help
Frequently Asked Questions About Kirkby Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services are offered at Kirkby Post Office?
Kirkby Post Office offers full Post Office services including mails, travel, financial services, and a Money Advisor service providing professional debt guidance.
What are the opening hours of Kirkby Post Office?
The Post Office is open Monday to Saturday from 09:00 to 17:30 and closed on Sundays.
Can I pick up my orders in-store at Kirkby Post Office?
Yes, Kirkby Post Office offers in-store pickup services.
What payment options are accepted at Kirkby Post Office?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
How much cash can I withdraw at a Post Office counter at Kirkby?
The withdrawal amount depends on your bank's limits. Please contact your bank for specific limits.
Are there charges for making cash withdrawals at Kirkby Post Office?
No charges are applied by the Post Office, but some banks may charge. Check with your bank for details.
How do I deposit a cheque at Kirkby Post Office?
Bring the cheque, a completed deposit slip from your bank, and a cheque deposit envelope. Hand over the sealed envelope at the counter to receive a receipt.
Is there a service for exchanging cash for coins at Kirkby Post Office?
Yes, selected banks offer Change Giving and Change Giving “Lite” services for business customers at this Post Office.
What banking options are available near Kirkby Post Office?
Santander bank is nearby, providing additional banking services for customers visiting the Post Office.
Which nearby places can I visit for shopping and dining after visiting Kirkby Post Office?
You can visit Kirkby Market, Madina-Accra Market, The Gold Balance pub, and Mollies Munch cafe, all close to the Post Office for shopping and dining.
How can I conveniently get to Kirkby Post Office using local transport?
Alpha Taxis Kirkby nearby offers taxi and car rental services for easy transport to and from the Post Office.
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Certified June 21, 2026Yext Knowledge Graph
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