Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Take no notice whatsoever of the opening hours advertised, they open & close whenever they want without notice most of the time, then just to top it off they have no cash in the machine with the, "Out Of Service" message working the same poor hours as the staff work inside. I've never known anything like it for a, "Royal Mail Post Office". If I could have rated 0⭐️'s I would have but unfortunately it's not an option!
AA
alanonann
Nov 5, 2025
1.0
Seems to exist in a different reality. Opens and closes when it feels like . A good workout for the disabled and pensioners who make their way there only to find it’s shut.
MB
Mark Baker
May 19, 2024
1.0
Hardly ever open during the advertised open times, staff are VERY rude. Always overcharge, they'll tell you it's £9 to post a parcel that the next post office along will send for £3 for the same service level. Never been to another place where every member of staff has this level of rudeness.
SL
Sara Lopez
Apr 17, 2023
2.0
Access for wheelchair and pram is narrow when one side of door is open... Could be difficult to get in..
Frequently Asked Questions About Broad Lane Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Broad Lane Post Office?
Broad Lane Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 2:00 PM, and is closed on Sundays.
Can I pick up parcels in-store at Broad Lane Post Office?
Yes, Broad Lane Post Office offers in-store pickup services for parcels.
What payment options are accepted at Broad Lane Post Office?
Broad Lane Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
How can I deposit a cheque at Broad Lane Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip if required, and a cheque deposit envelope from your bank or Post Office. Hand over the sealed envelope to staff to receive a deposit receipt.
Does Broad Lane Post Office charge fees for cash withdrawals?
No, the Post Office does not charge fees for cash withdrawals, but some banks may. Please check with your bank for details.
What is the Change Giving service at the Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at selected Post Office branches, including Broad Lane Post Office.
What should I do if the Post Office refuses to provide change?
You may be refused change if you're not registered for the Change Giving service or not using your nominated branch. Contact your bank to sign up or for more information.
Is there an ATM nearby Broad Lane Post Office?
Yes, there is an ATM labeled 'ATM (Post Office)' close to Broad Lane Post Office, which can be convenient for cash withdrawals outside of branch hours.
Where can I exchange foreign currency near Broad Lane Post Office?
You can visit the nearby 'Post Office Travel Money' service for currency exchange needs close to Broad Lane Post Office.
Are there any food options nearby Broad Lane Post Office?
Yes, nearby you can find 'Broad Lane Chippy', a fish and chips and fast food restaurant, and 'The Kingfisher' pub and fast food spot, ideal for grabbing a meal before or after your visit.
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