With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
RUDE! First time using and will be the last. I was as polite as can be, lady serving just pointed at the scale, pointed for me to put it through to her, only communication from her was the price then she threw the receipts through to me. What ever happened to service with a smile and manners?!
RS
Ranjian Silva
May 14, 2026
1.0
Very disappointing experience at this Post Office. The staff member was extremely rude and was speaking badly about customers in Hindi, thinking people around wouldn’t understand. Luckily, I do understand Hindi. It was very unprofessional and disrespectful behaviour. Customer service should be polite and respectful to everyone. I hope management takes this seriously and improves staff behaviour. It was this morning 14/06/2026
SG
Sheru gorge
May 14, 2026
1.0
I had a very disappointing experience at the Post Office today. The staff member was extremely rude, and they speak their own language unprofessional, and spoke with no respect towards customers. Customer service should be polite and helpful, but unfortunately that was not the case during my visit. I hope management addresses this issue and improves the way customers are treated in the future.
TK
TANYA k
May 7, 2026
5.0
EXCELLENT SERVICE EVERY VISIT. THE STAFF ARE SUPER HELPFUL
Frequently Asked Questions About Blackfen Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Blackfen Post Office?
Blackfen Post Office is open Monday to Friday from 09:00 to 17:30, and on Saturday from 09:00 to 14:00. It is closed on Sundays.
How much cash can I withdraw at Blackfen Post Office?
Cash withdrawal amounts depend on the limits set by your bank for your specific account. Please check with your bank to confirm your limit.
Are there any charges for withdrawing cash at Blackfen Post Office?
No charges are applied at the Post Office counter for cash withdrawals, but some banks may charge fees. Please check with your bank for details.
How do I deposit a cheque at Blackfen Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip if required, and a cheque deposit envelope from your bank. Hand the sealed envelope to the Post Office for processing and receive a receipt.
What payment options are accepted at Blackfen Post Office?
Payment options include American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
What services does Blackfen Post Office provide?
Blackfen Post Office offers financial services such as savings, insurance, loans, mortgages, credit cards, government services, telephony, foreign currency, travel insurance, and mail services.
What is the 'Change Giving' service at the Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at selected Post Office branches. Contact your bank to see if you can sign up for this service.
Which nearby places can I visit around Blackfen Post Office?
Nearby places include SPAR convenience store for quick shopping, Costa Coffee for refreshments, and Blackfen Community Library for reading or café visits.
Is there an ATM near Blackfen Post Office?
Yes, there is an ATM at the Blackfen Post Office location, providing easy access to cash withdrawals.
Where can I find postal and shipping services near Blackfen Post Office?
UPS Access Point and Post Office-Blackfen nearby provide convenient shipping and mailing services close to Blackfen Post Office.
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