Brand Certified
Strood Post Office
3.1(59 reviews)
Certified by Strood Post Office • May 24, 2026
Business Details
13-17 North Street, Rochester, Kent
ME2 4SL, United Kingdom
Certified by Strood Post Office • May 24, 2026
+44 1634 718933
Certified by Strood Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/2289415/strood?campaignid=gmb~bf~2289415~google~na~05022025
Certified by Strood Post Office • May 24, 2026
About
Certified by Strood Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Strood Post Office • May 24, 2026
Hours
Certified by Strood Post Office • May 24, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday8:30 AM - 1:00 PM
SundayClosed
Reviews
3.1
59 reviews
5 stars
25
4 stars
6
3 stars
2
2 stars
2
1 star
24
- SGSharron GilbertApr 7, 20264.0Friendly staff,
- DGDave GMar 4, 20261.0Extremely incompetent staff who are dismissive, rude and out right awful. They act as if their job is a chore and even a task as simple as posting a parcel is an effort for them at your expense
- JJJackDec 17, 20251.0This was one of the worst customer service experiences I’ve had at any post office. The employee who assisted me was openly rude, dismissive, and spoke with clear irritation from the moment I approached the counter. He was a balding Asian male who was very very rude. I will NEVER return to this shop. I hope he loses his job.
- LLLNov 27, 20251.0RUDE, condescending and discriminatory behaviour from the bald older Asian guy (says his name is RCJ) on numerous occasions. He has denied receiving my parcel despite tracking showing otherwise, only to immediately find it when I brought my mum to the store with me. Today he claimed the gas and electric top up system had been down for 10 days at this branch and across the whole area. My provider confirmed this was untrue. When I returned to question it he became defensive and openly rude. I then completed my top up successfully with no issue at a neighbouring branch. His behaviour is consistently obstructive, dismissive and incompetent. This branch needs proper oversight because no customer should have to deal with someone who refuses basic services and treats people with open contempt. I will be escalating further as this is completely unacceptable and highly unprofessional.
Frequently Asked Questions About Strood Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Strood Post Office during weekdays?
Strood Post Office is open from 8:30 AM to 5:30 PM Monday through Friday.
Is Strood Post Office open on Sundays?
No, Strood Post Office is closed on Sundays.
What types of payments are accepted at Strood Post Office?
Strood Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa payments.
Can I pick up my order in-store at Strood Post Office?
Yes, Strood Post Office offers in-store pickup services.
How can I deposit a cheque at Strood Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope to the branch. Hand over the sealed envelope to receive a receipt.
What is the Post Office Change Giving service available at Strood Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks.
Are there any currency exchange services near Strood Post Office?
Yes, Post Office Travel Money, a currency exchange service, is located nearby Strood Post Office and can be used for your foreign currency needs.
What nearby transportation or educational facilities are close to Strood Post Office?
TSAT - Maritime Academy, an elementary school, is nearby, which may be convenient for families visiting the Post Office.
Can I find food options near Strood Post Office?
Yes, nearby you can visit places like Will's Fish and Grill, Subway, Strood Kebab House, and Friends cafe Strood for a variety of dining options.
Where can I get financial services near Strood Post Office?
Western Union, offering financial services, is located near Strood Post Office and can assist with money transfers and related services.
Brand Certified Facts from Strood Post Office
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Certified May 24, 2026Yext Knowledge Graph
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