I love it there know most the people and Karen and pinda are the best workers
LB
Lu Bel
Feb 18, 2026
3.0
Some of the staff are very nice. BUT the old lady in the post office is so rude.
II
i.c
Dec 31, 2025
1.0
can y'all update the opening times online. also the customer service assistant gave me the gen z stare.
ET
Eugene Taylor
Apr 23, 2024
5.0
Very good staff.
SS
shanty
Feb 12, 2024
5.0
I’m rating this post office with a 5*. - for the brilliant service that I received today from a lovely young lady whose name I don’t know.
I went there to return something back to Amazon- and was a bit anxious as I wasn’t really sure what I was doing when trying to find the code which has to be shown when returning items.
The young lady was so very kind, patient and helpful.
She also had a lovely smile on her face.
With my permission she then looked at my mobile and sorted everything for me which was very much appreciated.😊
So I’d like to say a special “thank you” to that lovely young lady .
Frequently Asked Questions About Horsted Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Horsted Post Office?
Horsted Post Office is open Monday to Friday from 9:00 AM to 5:30 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does Horsted Post Office charge fees for cash withdrawals?
No, there are no charges taken at the Post Office counter for cash withdrawals, though some banks may charge their own fees. Please check with your bank directly.
How can I deposit a cheque at Horsted Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank, and a cheque deposit envelope to the branch. Hand over the sealed envelope and receive a receipt. Do not enclose cash.
What is the Post Office Change Giving service and how can I use it at Horsted Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. You can contact your bank to find out if they offer this service and how to enroll.
What payment options are available at Horsted Post Office?
Horsted Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa for payments.
Where is Horsted Post Office located?
Horsted Post Office is located at 1B Beatty Road, Rochester, Kent, ME1 2TG, United Kingdom.
Does Horsted Post Office offer in-store pickup for services or parcels?
Yes, Horsted Post Office offers in-store pickup as one of its pickup and delivery services.
How can I get to Horsted Post Office using nearby public transit or convenience stores?
You can use nearby conveniences like One Stop, a supermarket and grocery store, located close to Horsted Post Office. This can help orient your visit and provide additional shopping options nearby.
Are there any nearby restaurants to visit before or after your visit to Horsted Post Office?
Yes, Papas Super Fish is a nearby fish and chips restaurant where customers can enjoy a meal before or after visiting Horsted Post Office.
What nearby amenities can families or individuals explore when visiting Horsted Post Office?
Nearby amenities include Kloisters Kindergarten and Pre-School for child care and education, Friston House Care Home for assisted living, and Friston Way Open Space park for outdoor activities.
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