Brand Certified
Post Office
2.5(36 reviews)
Certified by Post Office • May 24, 2026
Business Details
57-59 Sandgate Road, Folkestone, Kent
CT20 1TU, United Kingdom
Certified by Post Office • May 24, 2026
+44 1303 243985
Certified by Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/2539098/folkestone?campaignid=gmb~bf~2539098~google~na~05022025
Certified by Post Office • May 24, 2026
About
Certified by Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by Post Office • May 24, 2026
Hours
Certified by Post Office • May 24, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
SundayClosed
Reviews
2.5
36 reviews
5 stars
10
4 stars
2
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2
2 stars
4
1 star
18
- KNKatyy NewMay 19, 20261.0Very slow workers npc like and don’t help with nothing, very lazy and moody attitude worst one has a grey pixie cut and Harry Potter glasses, if i could add a zero star i would…
- ERElena RobertsJan 6, 20262.0Unfortunately, this Post Office could really use some improvement. The branch often feels untidy, and cleanliness does not seem to be a priority. There is almost always a long queue, even though notices suggest that there are vacancies open, which makes the waiting time longer than it should be. Service tends to be quite slow, and staff sometimes appear unmotivated, which can be frustrating for customers who just need to post or collect something quickly. With better organisation, staffing, and attention to cleanliness, this branch could offer a much better experience.
- KPKai PreissJul 1, 20231.0Nicky is a very horrible person. I went in an qued at the post office side at which point Nicky came out from the money exchange to talk to me like a child - extremely rude and condescending - I think she was the manager/supervisor and I think that she could learn a lot from the very polite and helpful young colleague that put her to shame
- AAABFeb 11, 20231.0Does not open at 8:30 on a Saturday. Nobody there, parcel machines were off. Shop staff confirmed the Post Office opens at 9. That's also what it says for morning opening time every day on the sign in the window.
Frequently Asked Questions About Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the operating hours for this Post Office in Folkestone?
The Post Office is open Monday to Saturday from 9:00 AM to 5:30 PM and closed on Sundays.
Can I withdraw cash at the Post Office, and are there any limits?
You can withdraw cash at the Post Office counter, but the withdrawal amount depends on your bank's limits. Contact your bank directly for specific limits.
Are there any fees for withdrawing cash at this Post Office?
No fees are charged by the Post Office for cash withdrawals; however, your bank may charge fees. Please check with your bank for details.
How can I deposit a cheque at the Post Office branch?
To deposit a cheque, bring the cheque, a completed deposit slip if applicable, and a cheque deposit envelope for your bank to the branch. Hand over the sealed envelope to receive a receipt.
What is the Change Giving service offered at the Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks.
What payment options does this Post Office accept?
This Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
Is in-store pickup available at this Post Office?
Yes, in-store pickup service is available at this Post Office branch.
What nearby financial services can help with money transfers while visiting the Post Office?
Western Union is nearby and offers financial services, including money transfers, which might be useful during your visit.
Where can I find nearby places to exchange currency close to the Post Office?
Post Office Travel Money nearby provides currency exchange services, convenient if you need foreign currency along with your Post Office visit.
Which nearby shops and cafes are recommended to visit before or after your trip to the Post Office?
You can visit The Works and WHSmith for books and crafts, or enjoy a coffee at Costa Coffee and Sunshine Folkestone Bistro nearby the Post Office.
Brand Certified Facts from Post Office
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Certified May 24, 2026Yext Knowledge Graph
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